In the winter of 2010, I was living in Leesburg, Va., with my wife and our 2-year-old daughter. When a snowstorm blanketed the area, my wife and I decided it was time for our daughter’s first snow...

Music can play an important role in veterinary practice. Studies have shown that music can increase the time patrons spend in a business, improve attitudes while patrons wait, increase employee productivity,...

“Wait—what? Two employees broke bones falling down, and your clinic still refused to fix the floor?” I stammered. I admit that I had zoned out a bit when my friend, a veterinarian in Miami, started...

(This article is part of the ongoing column 12 Steps to Success.)   Most people negotiate several times every day in both their personal situations and professional lives, but few actually understand...