Melanie Kramer

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I like a Starbucks gift card as much as the next guy. I also like a new pair of gloves to keep as extras in the car. There are many small gifts you can give your employees and co-workers during this holiday...

A few years ago, I lost my soul dog, my very first foster and unequivocally the best dog of all time to cancer right before Christmas. His name was Chance, and he was my heart. I had him in my life throughout...

Think for a moment about the nastiest client you have in your practice. The one who has made you and others in your clinic feel awful in every way possible. What did that person do or say? How long have...

In 2016, I lost my dachshund, Muggle, to Cognitive Dysfunction. This brain disease of “doggy Alzheimer’s” is one that steals not only our pets, but our own peace of mind. Just like in human medicine,...

It is that time of year again where the clinic starts to fill up with goodies from our clients. Typically I call it the, “there goes all of my weight loss progress,” month. Daily we will get chocolates,...

“This is a safe space, right? Great. Let me tell you how awful yesterday and my boss and my techs and my job and my clients and the other vets and my kids’ school and our government are. Then I’ll...

Once upon a time, working in veterinary medicine was regarded as a selfless profession. Everyone employed in the hospital knew at a young age that taking care of animals was their calling. We had more...

I’m kneeling next to Baxter examining his toe. Baxter is a sweet old pit-bull mix that is patiently letting me hold his foot as I stare at an ugly tumor that is growing from his nail bed. The growth...

I’m a Certified Veterinary Practice Manager and I’ve been doing this for more years than I care to admit. I’m knowledgeable in most of the well-managed practices, I promise. You want to talk about...

As a small animal house-call vet, about 20 percent of my practice is hospice or euthanasia care. I’ve seen quite a variety of reactions of people to their pet’s passing and I’m always...