How to ace the blame game. 8 questions you need to know.  My daughter trips and drops her lego on the floor. The lego that she just spent 2 hours creating. Immediately she is in a rage and her...

“If you find a path with no obstacles, it probably doesn’t lead anywhere.” –Frank A. Clark It’s a wonderful time of year. There’s still nice weather, football is in full swing, and...

Yesterday I received a client’s email that was as interesting as it was disturbing.  I became a life coach for veterinarians because the people in our profession are stressed out, overworked...

As a technician, I was always the go-to person. I was the one to problem solve, answer questions, place the difficult IV catheter or listen and guide my coworkers. I felt the need to point my veterinary...

Are you familiar with the term “gaslighting?” You may be a victim of this form of abuse and not even know it. Gaslighting is a form of manipulation in which the gaslighter, in an attempt to gain power...

The charts keep piling up, the ever ringing phone is a reminder of more patients to help than available hands. Technicians bump shoulders as they quickly pass by in the hallway, rushing to the...

The Technician Perspective As a veterinary technician specialist, I get called in to consult with practices on how to make their anesthesia and pain management plans the best they can be. I sit down...

Veterinary medicine can be hard. Sometimes we get cases that really challenge us. It may be the clinical signs don’t add up, the client declined diagnostics that would give us a definitive diagnosis,...

The average vet tech’s career is 7-10 years. Did you know that? I did. And after 5 years in veterinary medicine, I thought I almost made it. That statistic won’t get me. Here I am. I have...

“I wasn’t satisfied with my visit, I want a refund.” “The bloodwork was normal, so I can get my money back, right?” “The treatment didn’t help. I want my money back.” For...