Music can play an important role in veterinary practice. Studies have shown that music can increase the time patrons spend in a business, improve attitudes while patrons wait, increase employee productivity,...

“Wait—what? Two employees broke bones falling down, and your clinic still refused to fix the floor?” I stammered. I admit that I had zoned out a bit when my friend, a veterinarian in Miami, started...

(This article is part of the ongoing column 12 Steps to Success.)   Most people negotiate several times every day in both their personal situations and professional lives, but few actually understand...

(This article is part of the ongoing column 12 Steps to Success.) “Most in veterinary medicine fall into the same trap as those outside the profession—procrastination. Few people take action and begin...

I was a recent veterinary school graduate when I met Mrs. Anders and her 11 year-old tabby cat, Beauregard. Beauregard’s regular veterinarian, Dr. Miller, was unavailable at the time of his appointment,...

(This article is part of the ongoing column 12 Steps to Success.) “Those who manage their time well create order and organization in their home and work environments and honor their commitments consistently....

(This article is part of the ongoing column 12 Steps to Success.)   MARKETING YOUR PRACTICE When veterinarians market themselves, several factors influence their approach, including aspirations (what...

Want to fix what’s wrong with veterinary medicine? First, remember what’s right. I’m going to let you in on a little secret. There are a lot of very smart people out there who think...

“Four-dollar antibiotics at Walmart? We can’t even buy them for that price, much less store and sell them. We’re shutting down our pharmacy business.” With the struggling economy and the entrance...

(This article is part of the ongoing column 12 Steps to Success) “Too often we postpone our happiness, convinced that tomorrow will be better than today. But it is only by truly relishing the present...