Euthanasia. The word itself makes all our stomachs drop. It is a gift to pets and a curse to owners – having the power to decide is something we are not comfortable with. However, when going through...

Do you dread taking your cat to the veterinarian? In the first Cone of Shame of season 2, learn tips for keeping your feline family member calmer on the way to vet visits!       ...

There is an epidemic in veterinary medicine that no one is talking about. It’s cyber-bullying, and it must stop. Disagreement and constructive debate are healthy and productive. Abuse is not.     I’ve...

There’s a growing trend among outstanding, caring, compassionate veterinarians around the world, and it’s not accessorizing for fall with jaunty cat-themed scarves (although I’m really pushing that...

  Cats frequently try to hide their illness from their owners but often behaviors are give aways. Dr. Andy Roark sits the family cat down for a not-so-Hallmark heart to heart.   ...

  As many of us gear up for a spooktacular holiday, Dr. Roark reminds you to take steps to make sure your pet has a safe Halloween night. He also wants to remind you that his giant anteater costume...

  I recently did a poll of some of my Client Service Representative (CSR) colleagues and asked them to tell me their biggest “pet peeves” when speaking with clients. The list might surprise you!   1:...

  Hopefully you have a veterinarian who you really like. Maybe even love. (But when I say love, I do not mean love, because that is another problem.) The veterinarian-client-patient relationship is...

Ever wondered what the heck the vet is trying to tell you? Don’t be shy! Ask those questions until you get answers that don’t sound like gibberish. Your pet’s health is too important!     ...

Looking for new ways to drive your veterinarian over the edge? Take a look at this short video so you can be “that client.” ...