Opt Out of Care, Not Into It – Making Good Medicine The Default

“The plan for today is…. How does that sound? What questions do you have?”

• By phrasing things like “would you like heartworm prevention”, you are saying that as of now, heartworm prevention is off the table, but it can be on 
• Instead, use phrases like “you are scheduled to get heartworm prevention today, do you have any questions for me?” 
• In the second scenario, the owner has to consciously opt out of well planned care

Discussion:

How do you present your wellness plan using an “opt-out of care” model instead of the traditional “would you like to opt-in” model?