Welcome to Your Exam Room Communication Training Toolkit!
I’m so glad you’re here! Let’s get started. This video explains what you’re going to find in the course and how you can start using it in practice.
What You Will Learn in this Course
You did it! You’re in! Now what? In this course, you will learn how to level up your exam room communication skills in ways that you can start applying right away. I’ve compiled 17 of my most-requested tips here in one course so you can refer to them as you need to, share with the rest of the team and get exactly what you need here.
How to Navigate this Course
There are 2 sections to the Exam Room Communication Course:
- Facilitation Guide for Trainers:
This section is for anyone leading training sessions or team meetings at your practice! It will guide you through how to implement course material in a fun, engaging and effective way. Equip yourself to lead meetings and training sessions that get your team talking instead of doing a monologue that’s met with awkward silence (don’t worry, we’ll cover how to deal with those too).
- The Exam Room Communication Toolkit:
This section includes 17 of my best tips and tricks to mastering exam room communication. They are broken down by specific skills like handling objections, avoiding option paralysis and building trust with clients. Each topic contains a short 5-10 minute video, a description of the video talking points and discussion questions to go through with your team.
You have 12 months of access to all of the course content so feel free to take your time, explore the course and share it with your team however works best for you!
Below you’ll find the course modules to start learning and access printable notes pages to bring to your next training session or meeting.
If there is anything you need help with to get started, please reach out to our team at firstname.lastname@example.org.