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doberman with veterinary team
How to Win Employees and Influence People
Ryan Llera, DVM
November 15, 2021
veterinarian and cat during the apocalypse
How to Stay Positive When Your Practice is Tortured by Souls of the Damned
Andy Roark DVM MS
October 27, 2021
Lyndsey Hildebrandt, RVT
Vet Tech Feature: Lyndsey Hildebrandt, RVT
Kelsey Carpenter
October 22, 2021
natalia salgado montoya, cvt
Vet Tech Feature: Natalia Salgado Montoya, CVT
Kelsey Carpenter
October 21, 2021
Vet Tech Feature: Jill Lasher, LVT
Kelsey Carpenter
October 20, 2021
veterinary technician holding white dog over shoulder
Some Things Cannot Be Fixed…
Andy Roark DVM MS
July 26, 2021
happy veterinarian and golden retriever
Tips to Make Your Day Less Stressful and More Productive
Nicole Palumbo, DVM
July 21, 2021
orange cat looking at itself in a mirror
How Do I Want to Show Up for My Team?
Julie Cappel, DVM
July 7, 2021
dog peeking through open veterinary clinic doors
Top 5 Things I Want Veterinary Medicine to Keep
Andy Roark DVM MS
June 14, 2021
Maybe this will age me. That’s OK. As an aging Gen X’er, I am reminded often of the “Choose Your Own Story” books. For those who don’t remember, with these stories, every choice the reader made, they were instructed to skip to a section in the book that either gave you another choice or you had to read what fate your choices had sealed.
woman and dog reading book
“Choose Your Own Story”
Jade Velasquez, LVT
June 7, 2021
Maybe this will age me. That’s OK. As an aging Gen X’er, I am reminded often of the “Choose Your Own Story” books. For those who don’t remember, with these stories, every choice the reader made, they were instructed to skip to a section in the book that either gave you another choice or you had to read what fate your choices had sealed.
dog with heart
A Love Letter to the Front Desk Superstars
Cherie Buisson, DVM, CHPV
May 10, 2021
Dear Brave Guardians of the Front Door, Telephone, and Email. Thank you. From the bottom of my heart thank you for keeping my introverted phone-hating self from having to answer calls. Thank you for preventing my stomach from tying into knots with every ring.
woman working with dog
The Swiss Army Knives of Vet Med
Ryan Llera, DVM
May 10, 2021
You’re awesome. You probably don’t get to hear it enough but thank you for doing what you do. It’s not easy, I know; I’ve been there.
french bulldog
Thank You to the Superheroes
Jennifer Shepherd, DVM
May 10, 2021
Behind every great superhero is an even better supporting character. Someone hiding in the shadows, never in the spotlight, an unsung hero who doesn’t gets the credit they deserve. Iron Man has Pepper Potts. Superman has Lois Lane. Batman has Alfred. Veterinarians and veterinary technicians have our front office workers – the client service representatives (CSRs), receptionists, and managers.
kitten gifts
What Do Veterinary Receptionists REALLY Want for Veterinary Receptionist Week?
Kelsey Carpenter
May 10, 2021
It’s Veterinary Receptionist Week! A time to celebrate the Front Desk Rockstars, the Chaos Coordinators, the Lobby Guardians, the Multitasking Magicians, the Unsung Healthcare Heroes we know and love as Veterinary Receptionists.
learn from bamboo shrimp
Everything You Need to Know About Bravery Can be Learned from a Bamboo Shrimp
Cherie Buisson, DVM, CHPV
May 3, 2021
My latest aquarium obsession? Bamboo Shrimp. I stumbled upon them one day while Googling aquarium stuff when I was supposed to be working. I was delighted to find that my local fish store had them. I got one, hoping that I wouldn’t kill it. They often die within the first 2 weeks of introducing them to an aquarium, and I haven’t had the best luck with shrimp.
Kermit the Frog Message
Kermit the Frog’s Annual Message of Hope
Ryan Llera, DVM
May 3, 2021
“I don’t know if you believe in Christmas” is the opening line of one of my top two favorite holiday songs (“The Christmas Wish” from the album with John Denver & the Muppets: A Christmas Together). Kermit the Frog is about to drop some major wisdom, hope and optimism.
Mother Husky and Puppy Husky
The Secret to my Success: Mentors and Motivation
Tasha McNerney BS, CVT, CVPP, VTS
March 5, 2021
Did you know that the average veterinary technician stays in the field for 7 years according to an AVMA study?
nurses and welsh corgi
A Simple Way to Improve Morale
Jennifer Shepherd, DVM
December 8, 2020
I looked at the schedule and saw it was going to be a very busy day. Our surgery schedule was overbooked, meaning procedures would probably go into lunchtime. In addition, the appointment schedule was double booked for most of the morning.
How to Have Nice Holidays With a Naughty Dog
Andy Roark DVM MS
November 18, 2020
I have a naughty dog. His name is Skipper and no, he is not a puppy. He is also not “going through a phase” as I told myself (and my family) for way too long. He is simply naughty by nature and living his truth.
The Right Place for You Is Out There
Anonymous
November 13, 2020
We hear so often about how toxic our work environment can be. Yes, we all know about the clients who can tear us down, but a larger and harder part of our field is when our own bosses or peers do it.
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