Jon Ayers, former Chair and CEO of IDEXX, joins Dr. Andy Roark for a conversation that might completely change the way you think about veterinary PIMS, AI scribes, and the future of practice workflows. If you’ve ever felt frustrated by clunky software, disconnected systems, or the endless admin burden slowing your team down, this episode digs into why AI could dramatically reshape how veterinary teams interact with medical records, client communication, and even daily decision-making. From open APIs to AI-powered workflows, Jon breaks down what practice owners should be asking about their software now, and why the clinics that adapt early may have a major advantage in the years ahead. Gang, let’s get into this episode.
You can also listen to this episode on Apple Podcasts, Amazon Music, Spotify, YouTube or wherever you get your podcasts!
LINKS
Jon Ayers on LinkedIn: https://www.linkedin.com/in/jon-ayers-a44b3/
https://catalystcouncil.org/
https://www.vetsoftwarehub.com/
ABOUT OUR GUEST
Jon Ayers is a philanthropist, a member of Panthera’s and Idexx Laboratories’ board of directors, and a member of Panthera’s Global Alliance for Wild Cats. Ayers served for 17 years as Idexx’s chairman, president and CEO. He has a degree from Yale University in molecular biophysics and biochemistry and an MBA from Harvard Business School.
