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Podcast

The New Bad Blood Between GPs and ERs

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Dr. Andy Roark sits down with David Liss, MBA, CVPM, RVT, VTS to talk about high tensions between general practitioners and emergency clinics. As caseloads soar, is it the job of emergency clinics to handle the overflow? Do local general practitioners have a responsibility to provide emergency coverage if emergency clinics close due to staffing shortages or burnout? What can our profession do to pull together instead of fragment under the pressure? Let’s get into this episode!

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What’s on my Scrubs?! Card Game: drandyroark.com/training-tools/

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ABOUT OUR GUEST

David Liss is a distinguished veterinary business leader holding an MBA, the Certified Veterinary Practice Manager (CVPM) and Professional in Human Resources certifications. David has served as the ER Department Manager and Hospital Manager of two different 24-hour veterinary practices and was a regional operations director for Amerivet Veterinary Partners. In a past life, David was a veterinary technician specialist working on the floor as an ER-ICU Technician for more than 10 years. Winner of the Speaker of the Year award at WVC and the RVT of the Year Award from the Southern California Vet Medical Association, David enjoys presenting to veterinary teams and has done so internationally since 2009. David currently is the Chief Operating Officer of Los Angeles Animal Specialty Emergency and Rehabilitation (LAASER) and resides in Los Angeles, CA.

Editor: Dustin Bays
www.baysbrass.com
@Bays4Bays Twitter/Instagram

Feeding Prescription Food in a Multi-Cat Household

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What do you do when you have a young cat that eats the senior cat’s prescription diet and leaves nothing for the cat who needs it? What about when there’s a whole herd of cats and only one needs therapeutic food?

Dr. Andy Roark and feline behavior consultant Ingrid Johnson talk about the power of foraging when it comes to reducing stress and also limiting and controlling food intake in cat households. They get into microchip-reading cat feeders and the wisdom of always feeding cats separately.

Secret Sauce to Optimizing workflow: unchartedvet.com/upcoming-events/

Charming the Angry Client On-Demand Team Training: drandyroark.com/courses/charming-the-angry-client/

Dr. Andy Roark Swag: drandyroark.com/shop

All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST

Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC).

Ingrid owns and operates Fundamentally Feline, providing in home consults for locals and virtual consultations worldwide for clients experiencing behavior challenges with their cat(s).

In addition to behavior consults, Ingrid also offers medicating consultations to help clients overcome, or get ahead of, medicating challenges. Prevention and training, the best medicine! She makes her own line of feline foraging toys, scratching posts, vertical space, and litter boxes. She lectures nationwide on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. She is employed at Paws Whiskers and Claws, a feline only veterinary hospital, as a tech, groomer, and office manager and has been working exclusively with cats since 1999.

In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS (Journal of Feline Medicine and Surgery) and to compliment it she co-developed FoodPuzzlesforCats.com. To date it is the most popular and widely downloaded paper in the history of the journal! Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show
and featured in numerous publications including the website WebMD. She has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website and YouTube channel. Ingrid regularly interviews and offers her expertise for various media outlets. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats.

Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid is a huge advocate for enrichment and is determined to thwart the belief that one’s home will look unsightly in efforts to provide it.

Ingrid shares her home with husband Jake, five rescue cats, and Sebastian, a rescued Great Pyrenees Dog. Follow Fundamentally Feline on Facebook, Twitter, Instagram and YouTube!

Editor: Dustin Bays
www.baysbrass.com
@Bays4Bays Twitter/Instagram

5 Simple Phrases for a Happier Workplace

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One of our most popular episodes from last year! Dr. Andy Roark sits down with Dr. Cherie Buisson to talk about one of her articles on DrAndyRoark.com: 5 Little Phrases For A Happier Workplace. You can read it here:
drandyroark.com/five-little-words…appier-workplace/
Originally published: May 21, 2021

Secret Sauce to Optimizing Workflow: 
unchartedvet.com/upcoming-events/

12 Steps to Critical Conversations: 
unchartedvet.com/upcoming-events/

Charming the Angry Client On-Demand Team Training: drandyroark.com/courses/charming-the-angry-client/

Dr. Andy Roark Swag: drandyroark.com/shop

All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST

Dr. Cherie Buisson is one of the first Certified Hospice and Palliative Care Veterinarians in the world. She is an international speaker and author. She spends her time in feline-only practice, hospice practice and teaching other veterinary professionals about hospice, euthanasia and compassion fatigue. Dr. Buisson is the owner of Helping Hands Pet Hospice in Seminole, FL as well as the founder of A Happy Vet.

Editor: Dustin Bays
www.baysbrass.com
@Bays4Bays Twitter/Instagram

Firework Phobia Over the Phone

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Dr. Andy Roark talks to veterinary behaviorist Dr. Lisa Radosta about firework phobia and what we can do when clients call right before the bangs start.
Originally published: July 2, 2020

Secret Sauce to Optimizing workflow: unchartedvet.com/upcoming-events/

Charming the Angry Client On-Demand Team Training: drandyroark.com/courses/charming-the-angry-client/

Dr. Andy Roark Swag: drandyroark.com/swag

All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST

Dr. Radosta is a board certified veterinary behaviorist and owner of Florida Veterinary Behavior Service since 2006.

She lectures nationally and internationally for veterinarians, their staff and lay people. She has written book chapters for textbooks including Handbook of Behavior Problems of the Dog and Cat; Blackwell’s Five Minute Veterinary Consult and Canine and Feline and Small Animal Pediatrics and is the coauthor of From Fearful to Fear Free.

She has published scientific research articles and written review articles several publications. She podcasts and does webinars for VetGirl and Dog Nerds.

Lisa Radosta DVM, DACVB
Co-author of From Fearful to Fear Free, the Ultimate Guide for Fearful dogs.
Co-founder of Dog Nerds, the best place for online help for troubled pets.

Editor: Dustin Bays
www.baysbrass.com
@Bays4Bays Twitter/Instagram

Surprise Summer Toxins You’re Not Ready For

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Compost heaps?! Mushrooms?! New info on grape toxicity?? That’s what we are getting into with Dr. Tina Wismer, the Senior Director of the ASPCA Animal Poison Control Center, on today’s episode.

Charming the Angry Client Online Course for Teams: www.drandyroark.com

Secret Sauce to Optimizing workflow: unchartedvet.com/upcoming-events/

Dr. Andy Roark Swag: drandyroark.com/shop

All Links: linktr.ee/drandyroark

ABOUT OUR GUEST

Tina Wismer, DVM, MS, DABVT, DABT, is the Senior Director of the ASPCA Animal Poison Control Center. She earned her undergraduate degree from Ohio’s University of Findlay and received her DVM from Purdue University. Dr. Wismer worked in both small animal and emergency practice before joining the ASPCA Animal Poison Control Center in 1998. Dr. Wismer is a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology. She is an adjunct instructor at the University of Illinois, a visiting professor at St. Matthews University (Grand Cayman), a consultant for VIN (Veterinary Information Network) and a Master Gardener.

Editor: Dustin Bays
www.baysbrass.com
@Bays4Bays Twitter/Instagram

A Better Way to Get Eye Meds Into Cats

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We have a 9 mo kitten with chronic eye problems who is starting to resist getting eye meds. HOW DO YOU TREAT THAT?

In this episode, Dr. Andy Roark and certified feline behavior consultant Ingrid Johnson talk about the value of a “Medication Station” for cats and how this tool can be used to make all medication recommendations easier for cat owners to follow. We get into positive training techniques that work, and the single biggest mistake that cat owners make when it comes to positively medicating their feline friends. Finally, Ingrid and Andy discuss easy tips for veterinary professionals to support cat owners who are struggling with meds.

Skills in 90 – Level Up Your Practice Photos: unchartedvet.com/upcoming-events/

Secret Sauce to Optimizing workflow: unchartedvet.com/upcoming-events/

Dr. Andy Roark Swag: drandyroark.com/swag

All Links: linktr.ee/UnchartedVet

ABOUT OUR GUEST

Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC).

Ingrid owns and operates Fundamentally Feline, providing in home consults for locals and virtual consultations worldwide for clients experiencing behavior challenges with their cat(s). In addition to behavior consults, Ingrid also offers medicating consultations to help clients overcome, or get ahead of, medicating challenges. Prevention and training, the best medicine! She makes her own line of feline foraging toys, scratching posts, vertical space, and litter boxes. She lectures nationwide on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. She is employed at Paws Whiskers and Claws, a feline only veterinary hospital, as a tech, groomer, and office manager and has been working exclusively with cats since 1999. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS (Journal of Feline Medicine and Surgery) and to compliment it she co-developed FoodPuzzlesforCats.com. To date it is the most popular and widely downloaded paper in the history of the journal! Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show and featured in numerous publications including the website WebMD. She has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website and YouTube channel. Ingrid regularly interviews and offers her expertise for various media outlets. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats.

Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid is a huge advocate for enrichment and is determined to thwart the belief that one’s home will look unsightly in efforts to provide it. Ingrid shares her home with husband Jake, five rescue cats, and Sebastian, a rescued Great
Pyrenees Dog. Follow Fundamentally Feline on Facebook, Twitter, Instagram and YouTube!

Editor: Dustin Bays
www.baysbrass.com
@Bays4Bays Twitter/Instagram