Veterinary medicine falls right in the middle of the Venn diagram conversion of emotions and money. Pets are increasingly considered part of the family, and we the parents of our furbabies. But medicine costs money, and unlike with our human family members, most pets are not covered by insurance. This can make for a pretty… Read More
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Top 5 Ways Veterinarians Infuriate Front-Desk Staff
Working at the front desk of a veterinary hospital is already a hard job. Sometimes, veterinarians do things to make it even harder. In this video from DVM360.com, Dr. Roark gets real about the top 5 things vets do that drive the front desk crazy. 5. They don’t prepare clients for the bill. via GIPHY |… Read More
Are Veterinary Practices That Focus on Employee Satisfaction Misguided?
It might sound odd for a veterinarian who writes on how best to use consumer technology in veterinary practices to be talking about employee satisfaction, but it really isn’t. One of my favorite B-school professors said that the focus on information technology (IT) should be much more on the information than on the technology. Technology… Read More
Adele Parody Supports Shelter Animals
When you have an important message, say it with Adele. The Northeast Ohio SPCA teamed up to create this parody, “Hello from the Shelter Side,” reminding us all that shelter pets need our support… And that even after you hear it 200 times, this song still gives you shivers. [tweetthis]The best way to support #ShelterPets? Adopt!… Read More
The 5 Technicians You Will Meet At the Clinic
Veterinary medicine is comprised of a lot of different personality types. In many ways, it is why I love my job – I am surrounded by people of varying backgrounds, plenty of whom had entire previous careers before landing in an animal hospital. I was a dance major in college, who woulda thunk! However, the… Read More
There, I Said It: Your Medical Records Stink
Welcome to There, I Said It- a column where we give you, the reader, a chance to get something off your chest in an anonymous fashion. Be it embarrassing, frustrating, or just something you didn’t want to admit out loud, it still might make someone else having a bad day feel just a bit better. If you… Read More