You can have better appointments and less paperwork right now.I am in love with AI scribes and think (almost) every veterinarian should be using them starting right now. I’m serious. People talk a lot about innovation in veterinary medicine, and most of it is pretty ephemeral. They refer to innovation that has brought us a… Read More
Blog
Avoid Regret. Do This.
Let’s be honest: Making memories is often a pain in the rear. It snowed in Greenville last Friday. The vet clinic shut down and the kids were home from school as the flakes began to pile up. I was working through a pile of important projects and had told everyone I would be unavailable until… Read More
Conflict Management
Three reasons vet teams are so bad when it comes to drama and conflict… and a brief plug for my new conflict management certificate I once heard someone say “Veterinary practices are the most dysfunctional workplaces I’ve ever seen, and I used to manage restaurants.” The statement made me laugh, but it also really bothered… Read More
Taking Down the Holiday Lights
How do you feel as you disassemble the holiday season? Is it even possible to be as optimistic taking down strands of flashing lights as putting them up? For most of my adult life, I didn’t think so. I would always try to draw inspiration from the Dr. Seuss quote “Don’t cry because it’s over,… Read More
Reflections and Predictions
As the year wraps up, I have been looking back at my goals and predictions from previous years. I found this piece from last year and thought it was worth sharing again. I hope you’ll enjoy it! I’m not a New Year’s Resolution person. I have never been able to keep any resolutions past February,… Read More
Are you standing in the pantry?
I love to eat. It’s probably my favorite thing to do. Deep down, I believe there are few situations that can’t be improved by a snack. Celebrating? Mourning? Nervous? Bored? Let’s get a menu! For me, food is a social and emotional swiss army knife. Obviously, this has some drawbacks that I have to manage…. Read More