In veterinary medicine, there are two kinds of business consultants. There are those who rely primarily on firsthand knowledge, and those who rely primarily on secondhand knowledge. The secondhand knowledge people study industry trends, peer reviewed business research from inside and outside veterinary medicine, and they learn from the clients they work with to help… Read More
Blog
What Kind of 2026 Do You Want to Have?
If you’re feeling overwhelmed, finding a quick fix is unfortunately probably not in the cards. That’s because the secret to real work-life balance isn’t a to-do list, it’s a timeline. The piece of work-life balance most people get wrong is the temporal component. It’s the time required to reset expectations and get past the short… Read More
I Was Lied To and I’m Not Doing Very Well
I’m not doing very well right now. I’m sure part of it is about the fact that it’s 3:45 am and I’m sitting at the airport in Nashville, but most of it is about my irritated eyes and the tightness in my chest. All of this came upon me suddenly a few days ago. I… Read More
I Should Not Have Written This
This post is fictitious. Any resemblance to pets, people or practices is purely coincidental. If stories of fictional euthanasia make you uncomfortable, please consider skipping this story. Alternatively, If you like scary vet stories, you might enjoy last year’s post on The Disturbing Case of Dr. Levana Crow. I don’t know why, but somehow I know… Read More
Stop Trying to Solve People
One of the greatest pitfalls in practice, and especially in practice leadership, is what the legendary investor Charlie Munger used to call “physics envy.” Physics envy is the desire to take highly complex systems and imagine that there is a secret, knowable formula driving it all. The unfortunate truth is that this is not how… Read More
What Technicians Mean to Us
A note for anyone who is a veterinary technician or knows one This week is National Veterinary Technician Week, and I want to use this space to honor those who work so hard to make care in our practices happen. I know I could tell you all about how wonderful technicians are, how bright I… Read More