Dr. Sarah Boston, DVM, DVSc, DACVS-SA, joins Dr. Andy Roark for a hilarious and surprisingly thoughtful conversation about the worst advice they’ve heard in veterinary medicine. From “if you love what you do, you’ll never work a day in your life” to “just let them simmer” when clients are upset, they unpack the well-intentioned wisdom… Read More
Perspective
Sometimes We Do a Very Good Job, and Things Go Badly
Sometimes we do a very good job, and things go badly. It’s important to realize outcomes are not as directly connected to our decisions as we tend to believe. Good decisions are a probability game. If you make excellent decisions in managing cases, talking with clients, spending time with loved ones, or fitting your hobbies… Read More
Do You Like Being a Veterinarian on Thursdays?
Today was a good Thursday. I saw a litter of kittens that have clearly been well loved and taken care of. I had a bunch of appointments for diarrhea (diarrhea… it comes in waves) and they were all fine. I had to stay a little bit late because my last appointment was a dog having… Read More
We Desperately Need Maverick GPs
A contractor doing work on my house called me on Sunday after spending Saturday night at the emergency vet clinic. The previous day, his dog ate a bag of rawhide treats and then, inhibitions thrown to the wind, a bunch of other stuff. He began retching and vomiting shortly thereafter. At the emergency clinic, radiographs… Read More
This Could Be the Last Time
One day you are going to watch your cat play like a kitten or your dog run with complete freedom for the very last time, and you won’t know it’s happening. What does that mean? My youngest daughter and I make fairly regular trips to Atlanta. Every time we go she mentions that she’ll have… Read More
State of the Veterinary Front Desk
Dr. Andy Roark welcomes Caitlin Palmer (aka “the desk wench”), a veterinary receptionist at Southern Vet Clinic and a member of the President’s Advisory Board for the North American Association of Veterinary Receptionists (NAVR), to talk about the state of the front desk. They discuss how changing communication preferences and tools like AI may increase… Read More