My friend, a practice owner, just lost a veterinary technician. The technician gave her 2-week notice late Friday night by email, so when I spoke to my friend over the weekend, it was still unclear about why she was departing. I see lots of discussion about the problems vet medicine has keeping support staff, and… Read More
Perspective
The Most Important Question I Have for Vet Practice Owners
Many years ago, my wife and I decided to put our kids on the swim team. We wanted them to do something athletic, and I was frankly a little concerned that my oldest daughter seemed deeply opposed to doing anything remotely competitive. She would routinely let people tag her on the playground because “everyone should… Read More
Being Human is Really Hard
I’m sitting in an airport right now with a very high heart rate, because I just missed my connecting flight. It wasn’t my fault (my first flight was delayed, which made the second one impossible), but that doesn’t do much for the knot in my chest. I’m stressed, I’m thinking about the worst possible outcome… Read More
When Your World Turns Upside Down
Dr. Ryane Englar is joining me on the podcast today to tell her unique story: What happens when you go blind as a veterinarian? Dr. Englar takes us through the journey, from her first symptoms, to diagnosis, to treatment and transplant, to learning to move through the world differently with a disability. Dr. Englar is… Read More
When Getting Things Done Holds Us Back
Last night, after a 2-year break, I went back to improv comedy. The team I’m joining had a planning meeting, which seems odd given it’s an improvisational team, but I was all about it. Planning meetings, after all, are how we get stuff done. At the meeting, I was reconnected with people I’ve worked with… Read More
The Five Phases of Your Work Life
I’m pretty sure there are five phases to a working life. I say pretty sure because I’ve actually only unlocked four stages, and I know a growing number of people who are in the fifth, but that doesn’t mean there’s not a secret stage I don’t know about. After all, I didn’t know about the… Read More