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A New Vet Guide to Working with Senior Paraprofessionals

June 16, 2026 by Andy Roark DVM MS

young kitten reaching up to boop adult golden retriever dog

Vicky Ograin, RVT, VTS (Nutrition), MBA tackles a challenge every new veterinarian faces: how do you earn trust, build confidence, and collaborate effectively when the technicians around you have far more real-world experience than you do? Dr. Andy Roark and Vicky share practical advice for creating strong doctor-technician partnerships, giving and receiving feedback, and building a team culture that benefits patients, clients, and the entire veterinary team.

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This episode is brought to you by Hill’s Pet Nutrition!

You can also listen to this episode on Apple Podcasts, Amazon Music, Spotify, YouTube or wherever you get your podcasts!

ABOUT OUR GUEST

Vicky Ograin

Vicky received her veterinary technician degree from Los Angeles Pierce College in 1983. She later attained a bachelor of science degree in 2007 and a master’s degree in 2008, both in business administration. Vicky then obtained her VTS in nutrition credential in June 2013. After several years in private practice, she began her current 23-year career with Hill’s Pet Nutrition, where she is a senior scientific communication specialist in the U.S. professional veterinary affairs department. She focuses on education for veterinary nurses and the healthcare team as well as strategies for veterinary nurses in tech schools and graduates, speaking nationally and internationally and publishing articles.

Filed Under: Podcast Tagged With: Team Culture

Andy Roark DVM MS

Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.


Read more posts by: Andy Roark DVM MS

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