Talking perfectly on the phone at work? Not realistic. Here are a few veterinary professionals that were willing to admit the blunders and – sometimes literal – hiccups they’ve experienced on the @DrAndyRoark Instagram. 1. When pets have human names… Me: “Hi this is Tiarah calling from Alta Vista Animal Hospital. Is Chelsea available?” Client: “Um yeah,… Read More
6 Awkward Phone Moments Only Veterinary Professionals Will Get
What Keeps Techs In the Field?
Some of you may have read a recent article I wrote “Four Reasons Techs Are Leaving the Field.” If you haven’t, I’ll give you the cliff notes version: Underutilization, low pay, compassion fatigue and toxic teammates and work environment are huge contributors to technicians deciding to find another field to work in. That article seemed… Read More
You MUST SEE This Hilarious Animal Shelter Commercial
Just thinking about the song “Angel” by Sarah McLachlan can make most pet lovers eyes fill with tears. Instead of going that route to promote the importance of adopting pets, Atlanta’s Furkids Animal Rescue and Shelters tried something a little less expected. The results are hilarious. Read More
Stop! Read This Before Bandaging Your Pet’s Wounds
Did your dog or cat manage to get a cut? Your first inclination might be to put a bandage on it. In this episode of Cone of Shame, Dr. Andy Roark explains why that’s not always the answer. 1. Wounds can become worse than they initially seem. via GIPHY 2. Not all wounds are the… Read More
How Cell Phones Can Help You
One of the most interesting things I learned in business school was that consumer communication preferences are changing very fast. This can be intimidating for veterinarians who, to put it charitably, don’t have a history of being early adopters. The fact that the average veterinary clinic is a good ten years behind the times with… Read More
5 Evil Kermit Memes Only Veterinary Professionals Will Get
You didn’t know it, but Evil Kermit has a little bit of veterinary hospital experience. 1. Sounds risky, but… 2. Or try the”Q” word… 3. So gratifying… 4. You know you’d do it… 5. The real struggle… Special shoutout to Kelsey Beth Carpenter, RVT for her help on these! Follow her on Instagram and Facebook… Read More