By Peter Weinstein DVM, MBA Post offices, banks, doctor’s offices, motor vehicle departments, restaurants, veterinary clinics… They all have a similar reputation—they never seem to run on time. Does your practice belong on the above list? If so, do any of these situations sound familiar? The first client arrived late and things… Read More
Life With Clients
Tips to Help Vets Lose Their Minds
Looking for new ways to drive your veterinarian over the edge? Take a look at this short video so you can be “that client.” [tweetthis]Want to *really* annoy your #veterinarian? @Vetstreet #vetpractice [/tweetthis] Read More
Coping With Vet Shaming
One of the hardest things about being a doctor is constantly being told you are wrong. Our clients tell us that Dr. Google, the breeder or their mother says so. Our colleagues debate online as to whether allowing clients to decline presurgical bloodwork makes you a bad doctor. If you do shelter or spay/neuter clinic… Read More
Why Your New Puppy Might Need A Joint Supplement
This week, Dr. Roark talks joint supplements in puppies of breeds at risk for hip dysplasia, arthritis, and joint problems. Is there any benefit to getting young dogs on joint supplements when they show no signs of problems? [tweetthis]Why Your Puppy Might Need A Joint Supplement[/tweetthis] If you’re interested in learning more about… Read More
Why We Fail Pets When We Judge Pet Owners
Years ago, I worked for a small animal clinic in Fleming Island, Florida. The area was becoming more developed, but there was still a lot of rural area around, with a majority of old country folks living there. Our clinic saw mostly dogs and cats, with birds and exotics making up the balance. One day,… Read More
Stop Counting Victories in Saved Lives
Several days ago, a client was waiting for a procedure to be finished on her “therapy cat,” which she can’t be separated from. Interpret that how you will, but it’s safe to say this client would fall into the “high maintenance” category. To be honest, I am not sure she is from this planet originally…. Read More