Tabitha Kucera, a veterinary technician boarded in behavior and founder of Chirrups and Chatter (and creator of Small Paws Education), joins Dr. Andy Roark to tackle a common post-op problem: telling clients to “keep them quiet” without explaining what that actually means. They discuss post-surgical enrichment as a way to support comfort, reduce stress, and… Read More
Life With Clients
New Guidelines on Canine Cognitive Dysfunction
Dr. Lisa Radosta, DVM, DACVB, joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to discuss canine cognitive dysfunction syndrome (CDS) and how to tell normal aging from something treatable. Radosta emphasizes screening all dogs starting at age seven, tracking mentation and behavior changes against each dog’s baseline, and watching for signs such… Read More
Beyond Trazodone: When the “Chill Protocol” Isn’t Chilling
Dr. Chris Pachel, DVM, DACVB, joins Dr. Andy Roark to tackle a problem every clinic knows too well, stressed pets, stressed owners, and appointments that start going sideways before the car even leaves the driveway. They dig into pre-visit pharmaceuticals beyond the usual gabapentin and trazodone, including when to increase doses, when sedation is masking… Read More
The Dangers of Dutch
Dr. Andy Roark hosts Dr. Matt Salois, an economist, VMG president, and adjunct faculty at Cornell’s College of Veterinary Medicine, to discuss his Today’s Veterinary Business article on the “dangers of Dutch Pets veterinary telemedicine,” using a Trojan horse metaphor. They argue that when a “no strings attached” solution promises cheaper, easier access by reducing… Read More
Fireworks Phobia Over the Phone
Dr. Lisa Radosta, DVM, DACVB, joins Dr. Andy Roark for a timely Hall of Fame episode that every veterinary professional should revisit before fireworks season kicks into high gear. If you’ve ever had a client call in a panic hours before the fireworks start, this episode breaks down what you can do, what realistically helps,… Read More
Three Super-Judgy Things Vets Should Stop Saying (Maybe)
Dr. Kate Boatwright joins Dr. Andy Roark for a thoughtful (and surprisingly spicy) conversation about phrases veterinarians say all the time: “If you can’t afford the vet, don’t get the pet,” and “You can’t care more than the client does.” Together, they explore judgment in veterinary medicine, spectrum of care, financial realities, and what compassionate… Read More