Happy Valentines Day! Remember when you looked at a colleague that started dating someone in the veterinary industry with shock and horror? Read More
Perspective
Why Compartmentalization Should Be a Regular Habit
“You’re always so happy, how do you do it?” the client asked me as I examined her dog. Read More
Learn From the Customer Service Story of My Family Legends
When I went away to college at Mississippi State University, I was a wreck. I’d never been away from home. Though I fell in love with the campus the second I set foot on it, being left alone there was another story. College was something I had worked my whole life for, but I was… Read More
Dr. Andy’s New Year’s Insta-Resolution
Let’s be honest. Most of us are unconvinced that social media has made the world a better place. Read More
The Main Way Clients Fail Their Pets
Compliance sounds like such a simple word, but unfortunately, that is all that stands between successfully managed pets versus a failure. A veterinarian is just an advocate for your pet. You are the one who is fully in charge of your pet’s life and treatment. One of the most frustrating things that a veterinarian deals… Read More
The Death of a Hamster
I shouldn’t care about what some guy says on Twitter, but sometimes I do care. Sometimes a tweet gets under your skin for some reason. There is this guy on Twitter and sometimes I follow him and sometimes I don’t. A recent tweet by @AndyRichter read: “In case you’re curious, the cost of euthanizing a… Read More