“That’s life and as funny as it may seem, some people get their kicks, stomping on a dream.” ~ Frank Sinatra It was the summer before vet school. Like any good, future vet, I had taken a summer job as an assistant at a local animal hospital. It was a small hospital in a… Read More
5 Things This Tech Wants Clients to Know
Many of us on the veterinary team got into veterinary medicine to promote the human/animal bond, and to keep our clients pets happy, healthy, and living a long life with their family. Many of us don’t really get the chance in our daily interactions to tell our clients how they have helped us grow and… Read More
Vet On the Street: What Do You Think of the Mars Acquisition?
Earlier this month the veterinary industry was surprised with the news that Mars, the ubiquitous candy maker, acquired VCA in a deal valued at over seven billion dollars. With this news, pet care will become the largest portfolio in Mars- whose current pet brand portfolio already includes Banfield, BluePearl, Pedigree, Whiskas, Iams, Eukanuba, and Royal… Read More
When it Comes to Critics, Are You Listening to the Wrong People?
You’ve probably read that veterinary medicine is one of the professions at most risk for suffering from depression and burnout and yes, suicide. Dr. Patty Khuly wrote about this in an article back in 2010 for USA Today. That article and her findings are still relevant to our profession today. The reasons vary from internal… Read More
What Keeps Techs In the Field?
Some of you may have read a recent article I wrote “Four Reasons Techs Are Leaving the Field.” If you haven’t, I’ll give you the cliff notes version: Underutilization, low pay, compassion fatigue and toxic teammates and work environment are huge contributors to technicians deciding to find another field to work in. That article seemed… Read More
How Cell Phones Can Help You
One of the most interesting things I learned in business school was that consumer communication preferences are changing very fast. This can be intimidating for veterinarians who, to put it charitably, don’t have a history of being early adopters. The fact that the average veterinary clinic is a good ten years behind the times with… Read More