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Ericka Mendez, DVM

How I Navigate Moments of Discrimination from My Clients

December 2, 2018 by Ericka Mendez, DVM

I’m kneeling next to Baxter examining his toe. Baxter is a sweet old pit-bull mix that is patiently letting me hold his foot as I stare at an ugly tumor that is growing from his nail bed. The growth is bleeding and the owner had it wrapped in a make-shift bandage. I’m doing all the… Read More

Filed Under: Blog Tagged With: Life With Clients, Perspective

An Open Letter to My Receptionists

November 6, 2018 by Ericka Mendez, DVM

Dear Receptionist, I swear I don’t hate you. I don’t find you annoying. I don’t think you are (insert whatever horrible thing you think about yourself here). The truth is, that I absolutely know you are doing the best you can in this moment. I absolutely know that you have one of the most difficult… Read More

Filed Under: Blog Tagged With: Team Culture

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