Three reasons vet teams are so bad when it comes to drama and conflict… and a brief plug for my new conflict management certificate I once heard someone say “Veterinary practices are the most dysfunctional workplaces I’ve ever seen, and I used to manage restaurants.” The statement made me laugh, but it also really bothered… Read More
Blog
Taking Down the Holiday Lights
How do you feel as you disassemble the holiday season? Is it even possible to be as optimistic taking down strands of flashing lights as putting them up? For most of my adult life, I didn’t think so. I would always try to draw inspiration from the Dr. Seuss quote “Don’t cry because it’s over,… Read More
Reflections and Predictions
As the year wraps up, I have been looking back at my goals and predictions from previous years. I found this piece from last year and thought it was worth sharing again. I hope you’ll enjoy it! I’m not a New Year’s Resolution person. I have never been able to keep any resolutions past February,… Read More
Are you standing in the pantry?
I love to eat. It’s probably my favorite thing to do. Deep down, I believe there are few situations that can’t be improved by a snack. Celebrating? Mourning? Nervous? Bored? Let’s get a menu! For me, food is a social and emotional swiss army knife. Obviously, this has some drawbacks that I have to manage…. Read More
Good decisions are underappreciated
It’s not hard to appreciate a bad decision. “I should not have given that client my cell phone number” “I should not have used the cheapest electrician I could possibly find” “I should not have eaten that shrimp appetizer” Bad decisions stand out because of the obvious and painful consequences they bring. Good decisions, by contrast, are… Read More
Why you’re not getting opportunities
If you think you’re not getting opportunities in your career or life, this might be the reason why. For those of you who have never worked inside a veterinary clinic, let me tell you how appointments work. First, a pet owner requests an appointment by phone or online. Then, they tell the clinic WHY they… Read More