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Life With Clients

Making Clients Happy Is Not Our Top Priority

December 18, 2025 by Andy Roark DVM MS

I saw a LinkedIn post from a veterinarian recently who was frustrated. He said that a cat in his care had accidentally received a double dose of pain medication before surgery, but had been clinically unaffected. He told the cat’s owners what had happened and now they are refusing to pay for the surgery or… Read More

Filed Under: Blog Tagged With: Life With Clients, Perspective, Team Culture

Avoiding Board Complaints with Informed Consent

December 9, 2025 by Andy Roark DVM MS

Dr. Beth Venit, Chief Veterinary Officer for the American Association of Veterinary State Boards, joins Andy to dig into one of the most nerve-wracking topics in vet med: avoiding board complaints by mastering informed consent. If you have ever wondered where the real line is between gold standard care and the minimum standard of care,… Read More

Filed Under: Podcast Tagged With: Life With Clients

Fear and Honesty in Vet Medicine

October 29, 2025 by Andy Roark DVM MS

Dr. Tina Neel joins Dr. Andy Roark to talk about the hard but essential rule she has lived by in her career: never, ever lie. From leading a 20-doctor hospital to surviving cancer three times, Dr. Neel shares how honesty, even in the most painful situations, builds trust, protects your reputation, and helps you sleep… Read More

Filed Under: Podcast Tagged With: Life With Clients, Perspective, Team Culture

New Cat is Stressing the Old Cat (HDYTT)

October 13, 2025 by Andy Roark DVM MS

Tabitha Kucera, RVT, VTS (Behavior), CCBC, joins Dr. Andy Roark to unpack one of the most stressful situations for cat owners: a new kitten wreaking havoc on the household harmony. When a lively young Bengal starts chasing the older Maine Coon around the house, Dr. Roark calls in the behavior expert to help navigate the… Read More

Filed Under: Podcast Tagged With: Life With Clients

Judge Awards Emotional Damages for Dog Death

September 23, 2025 by Andy Roark DVM MS

Dr. Joshua Gehrke, head of Veterinary Services at the AVMA Trust, joins Dr. Andy Roark for a conversation that might make every veterinarian sit up a little straighter. A recent New York court case awarded emotional damages after a dog was struck by a car, declaring the pet an immediate family member. If this precedent… Read More

Filed Under: Podcast Tagged With: Life With Clients

The State of Shelter Pet Adoption

September 15, 2025 by Andy Roark DVM MS

Dr. Chelsie Estey, Chief Veterinary Officer for Hill’s US, joins Dr. Andy Roark to unpack the brand-new 2025 State of Shelter Pet Adoption Report. If you think shelter trends are all about “too many pets, not enough adopters,” think again. This massive study digs into the real barriers behind pet adoption and relinquishment, from the… Read More

Filed Under: Podcast Tagged With: Care, Life With Clients

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