Manage Veterinary Clients’ Requests for Special Treatment Originally Published: DVM NewsMagazine, November 1, 2011 I drop into my office chair, flip open the puppy’s chart and start frantically writing. I’m 15 minutes late for my next appointment and clenching my teeth. Even my eyelids are tensing with stress. When did I start carrying… Read More
Survival Guide to Appointment Pile-Ups
Originally published: Exceptional Veterinary Team, May 16, 2012 It was 11:15 am and my waiting room contained my 10:20 appointment (who had just shown up), my 11:20 wellness examination, an emergency “squinting dog,” and a woman desperate to talk with me about whether I thought her sister’s dog might have Cushing’s disease. If you’ve… Read More
I’m a Veterinary Hypocrite; Are You One Too?
Originally Published: DVM Newsmagazine, May 1, 2012 Click here or the link above to view the article. I’m a Veterinary Hypocrite, And You Probably Are Too Special Sauce Between the crab cake course and the chocolate mousse finale at a recent CE dinner I attended, I heard an orthopedist across the… Read More
Your Vet: Man’s (Second) Best Friend
Originally Published: HealthyPet Magazine, Spring 2012 Click above or here for a direct link. Read More
Give Us an Earful: How Do YOU Treat Aural Hematomas?
Give Us an Earful: How Do YOU Treat Aural Hematomas? Originally Published: Clinician’s Brief, March 8, 2012 Click here or above to read the complete How Do YOU Treat Aural Hematomas? article. Give Us An Earful: How Do YOU Treat Aural Hematomas? “What are you going to do this time?” my technician… Read More
The Best “You” Ever: A 1-Year Personal Strategic Plan
The Best “You” Ever: A 1-Year Personal Strategic Plan Originally Published: Exceptional Veterinary Team, August 2, 2011 It’s dangerous to make assumptions about people. However, I am willing to make 2 assumptions about you: #1) Because you are a veterinary professional, I am fairly certain that you pursue a greater goal than immediate… Read More