Andy Roark DVM MS

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In the winter of 2010, I was living in Leesburg, Va., with my wife and our 2-year-old daughter. When a snowstorm blanketed the area, my wife and I decided it was time for our daughter’s first snow...

Music can play an important role in veterinary practice. Studies have shown that music can increase the time patrons spend in a business, improve attitudes while patrons wait, increase employee productivity,...

“Wait—what? Two employees broke bones falling down, and your clinic still refused to fix the floor?” I stammered. I admit that I had zoned out a bit when my friend, a veterinarian in Miami, started...

(This article is part of the ongoing column 12 Steps to Success.)   Most people negotiate several times every day in both their personal situations and professional lives, but few actually understand...

“Veterinarians are in it for the money. If it was just about caring for pets, they wouldn’t charge so much.” This is one of the most common misperceptions I’ve heard from pet owners. And let me...

(This article is part of the ongoing column 12 Steps to Success.) “Most in veterinary medicine fall into the same trap as those outside the profession—procrastination. Few people take action and begin...

I was a recent veterinary school graduate when I met Mrs. Anders and her 11 year-old tabby cat, Beauregard. Beauregard’s regular veterinarian, Dr. Miller, was unavailable at the time of his appointment,...

(This article is part of the ongoing column 12 Steps to Success.) “Those who manage their time well create order and organization in their home and work environments and honor their commitments consistently....

(This article is part of the ongoing column 12 Steps to Success.)   MARKETING YOUR PRACTICE When veterinarians market themselves, several factors influence their approach, including aspirations (what...

It just happened again. The little head-shaped silhouette in the top left corner of my Facebook page lit up, and a wonderful pet owner I recently helped reached out to be my online friend. I have seen...