DrAndyRoark.com
Articles, Videos, & Training on Pets & Veterinary Medicine
Dear Brave Guardians of the Front Door, Telephone, and Email.
Thank you. From the bottom of my heart thank you for keeping my introverted phone-hating self from having to answer calls. Thank you for preventing my stomach from tying into knots with every ring. Read More
You’re awesome. You probably don’t get to hear it enough but thank you for doing what you do. It’s not easy, I know; I’ve been there. Read More
Behind every great superhero is an even better supporting character. Someone hiding in the shadows, never in the spotlight, an unsung hero who doesn’t gets the credit they deserve. Iron Man has Pepper Potts. Superman has Lois Lane. Batman has Alfred. Veterinarians and veterinary technicians have our front office workers – the client service representatives (CSRs), receptionists, and managers. Read More
It’s Veterinary Receptionist Week! A time to celebrate the Front Desk Rockstars, the Chaos Coordinators, the Lobby Guardians, the Multitasking Magicians, the Unsung Healthcare Heroes we know and love as Veterinary Receptionists. Read More
My latest aquarium obsession? Bamboo Shrimp. I stumbled upon them one day while Googling aquarium stuff when I was supposed to be working. I was delighted to find that my local fish store had them. I got one, hoping that I wouldn’t kill it. They often die within the first 2 weeks of introducing them to an aquarium, and I haven’t had the best luck with shrimp. Read More
“I don’t know if you believe in Christmas” is the opening line of one of my top two favorite holiday songs (“The Christmas Wish” from the album with John Denver & the Muppets: A Christmas Together). Kermit the Frog is about to drop some major wisdom, hope and optimism. Read More