If you have young children at home like me or are a Disney-loving child at heart, then the beginning of your 2022 has been dominated by the movie Encanto. I was just discussing with a friend how impactful Encanto is the first time you are actually able to pay attention to it without the distractions of… Read More
Blog
What Do I Do When I Don’t Know How to Help and Grow My Team?
Last week I had a conversation on the Uncharted podcast with my friend and colleague Stephanie Goss about how a practice manager might dig out of a pit of negativity. This manager had been running a veterinary practice for years where the practice owner “just didn’t want to deal with it” when staff conflict or… Read More
The Two Best Things You Can Do to Improve in the Exam Room
I think most of us believe knowledge is power. We are caregivers, healers and scientists. Of course, we recognize the benefits of accumulating information on which we can base our decisions. I do think, however, that we may over-value knowledge while under-valuing actual skills. We don’t give airline pilots a book on how to fly… Read More
Leading Through the Spike
Dear friends, We are living in a truly unprecedented time. A highly contagious virus is sweeping across our country, and there seems to be little practical guidance on what people working in practices should actually do. As I talk to doctors, practice owners, managers and team leads, I often sense feelings of deep worry or… Read More
My New Years Resolution? To Love Vet Med Again
Well folks, we have reached the point where New Year’s resolutions are in full effect, and everyone wants to change something about their life/schedule/wellness/career for the better. For me that something is veterinary medicine. Vet med is like the college roommate that borrowed your zoology textbook and then left it on a bench somewhere on… Read More
“Dad Jokes Told Here”
Have you ever felt that someone got you, like truly, deeply, at your core got you? You see, I have a superpower. Not the kind that headlines a major motion picture, or gets me on the B-list of the Avengers, or even their trusty sidekick. My superpower would qualify me for the Suicide Squad, and… Read More