I was looking for a fight. The client knew it and was calling me out on it. I had been angry since the moment I dialed the phone. “Hi, it’s Dr. Smith from the animal hospital. I hear there’s a problem with you picking up Fido’s script…” I started out pleasant enough on the surface… Read More
The Secret To Dealing With Difficult Clients
You Won’t Believe What Meds A Veterinary Mom Asked Her MD For
Working in veterinary medicine becomes a part of our lives. @skrinkletoes shared a story on Instagram that shows just how much it also becomes a part of our vocabulary. “When I was pregnant, I had heartburn so badly that I went to the doctor.” via GIPHY “I asked them what kind of *heartworm* medicine I could take.”… Read More
What To Do When You’re Caught In Quicksand
After my divorce, I had to trade in a car I really loved for something less expensive. There were several people who would have gone to the dealership with me, but I chose to go alone. As luck would have it, I encountered an extremely aggressive sales team. When I told them the price wasn’t… Read More
10 Ways To Annoy Everyone In The Vet Clinic
Did you know there are unwritten rules of etiquette in the veterinary clinic? Did you know rules are made to be broken? When you’re done being Mr. or Mrs. Nice-Pet-Owner, here’s how you can drive everyone in the vet clinic crazy without even breaking a sweat. Read More
Suicide in Vet Med: It Doesn’t Have to be Like This
After hearing about the loss of another veterinarian, I have something to say. If you are struggling, please seek help. Your friends, family and colleagues are here to support you. You can also contact the Suicide Prevention Lifeline 24/7 at 1-800-273-TALK (8255). Read More
There, I Said It: I Know You’re Taking Advantage Of Me
Welcome to There, I Said It- a column where we give you, the reader, a chance to get something off your chest in an anonymous fashion. Be it embarrassing, frustrating, or just something you didn’t want to admit out loud, it still might make someone else having a bad day feel just a bit better. If you… Read More