Once upon a time, working in veterinary medicine was regarded as a selfless profession. Everyone employed in the hospital knew at a young age that taking care of animals was their calling. We had more people than we needed to fill vacant jobs and had stacks of resumes from determined people wanting to get their… Read More
Perspective
How I Navigate Moments of Discrimination from My Clients
I’m kneeling next to Baxter examining his toe. Baxter is a sweet old pit-bull mix that is patiently letting me hold his foot as I stare at an ugly tumor that is growing from his nail bed. The growth is bleeding and the owner had it wrapped in a make-shift bandage. I’m doing all the… Read More
True Confessions of a Bottle Shaker
I’m a Certified Veterinary Practice Manager and I’ve been doing this for more years than I care to admit. I’m knowledgeable in most of the well-managed practices, I promise. You want to talk about my ACT or have me list my ABC products? Let’s do it – but there’s one exception: Hi, my name is… Read More
“Can I Pick Your Brain?” – Surviving Holiday Parties
“Hey, remember me? We met at the swimming pool last summer. Can I ask you a question about my cat?” If you are in veterinary medicine, you’ve been on the receiving end of this conversation. I don’t care if you work exclusively on fixing the practice air conditioner… if people know you have been inside… Read More
5 Lessons Stan Lee Taught Me About Vet Medicine
There are several lessons that cross over from our personal lives into veterinary medicine. I am going to go full-on nerd here. But some of the greatest lessons that I have learned in life came from superheroes. Whether they were in comic books or on the silver screen, we all want to be something bigger… Read More
The Consequences of Our Actions
We do it sometimes without thinking. Maybe it is instinct. Maybe we don’t realize we are doing it. But as veterinarians, our actions and responses can create a domino effect for fellow veterinarians and ourselves. What exact action am I talking about? Well, that is the action of inadvertently misinforming clients. Again, I don’t think… Read More