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Why We Fail Pets When We Judge Pet Owners

July 18, 2015 by Dr. Andy Roark Community

Years ago, I worked for a small animal clinic in Fleming Island, Florida. The area was becoming more developed, but there was still a lot of rural area around, with a majority of old country folks living there. Our clinic saw mostly dogs and cats, with birds and exotics making up the balance. One day,… Read More

Filed Under: Blog Tagged With: Life With Clients, There I Said It

The Word We’re Afraid to Say

July 17, 2015 by Cherie Buisson, DVM, CHPV

It starts when we are children.  We’re not allowed to say “No.”  We must hug our Aunt, eat our food, brush our teeth, and go to bed . Yes, children need to obey, but are we pushing things too far? Do we really want to raise our children to become adults who can’t say “No”?… Read More

Filed Under: Blog

Best Pregnancy Time Lapse Ever!

July 16, 2015 by Andy Roark DVM MS

This may be the best time lapse video of a family getting ready for a new (human) baby ever. Dunder and Munster may only have special appearance credits, but they steal the show. [tweetthis]Best Pregnancy Time Lapse Ever (Dogs Steal The Show)[/tweetthis]   Read More

Filed Under: Blog Tagged With: Just For Fun

How to Know If You’ve Got the Wrong Job

July 16, 2015 by Andy Roark DVM MS

When was the last time you thought about how wonderful it is to be exhausted? I don’t mean “tired.” I mean mentally, physically, and emotionally wiped out. Last week was hectic at the animal hospital. There were patients streaming in all day, everyday. I saw puppies, kittens, disease, and (unfortunately) death. There was joy, laughter,… Read More

Filed Under: Blog Tagged With: Perspective

Stop Counting Victories in Saved Lives

July 15, 2015 by Dr. Andy Roark Community

Several days ago, a client was waiting for a procedure to be finished on her “therapy cat,” which she can’t be separated from. Interpret that how you will, but it’s safe to say this client would fall into the “high maintenance” category. To be honest, I am not sure she is from this planet originally…. Read More

Filed Under: Blog Tagged With: Life With Clients

The First (but not the last) Time a Client Told Me I Sucked

July 14, 2015 by Jessica Vogelsang DVM

As anyone who’s worked in the clinic more than a day or two knows, client communication often plays out like a game of telephone, conversations warping and bending over each retelling into a final version that bears little to no resemblance to what we actually told the owner in the first place. In this excerpt… Read More

Filed Under: Blog Tagged With: Life With Clients

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