We do it sometimes without thinking. Maybe it is instinct. Maybe we don’t realize we are doing it. But as veterinarians, our actions and responses can create a domino effect for fellow veterinarians and ourselves. What exact action am I talking about? Well, that is the action of inadvertently misinforming clients. Again, I don’t think… Read More
Blog
5 Ways to Keep Employees From Dreading Staff Meetings
Staff meetings. Easily one of the most underutilized and often dreaded of staff interactions. Many clinics don’t have staff meetings due to time, workload and staff compliance. Staff meetings are scheduled with intentions of being an open dialogue amongst the team. An inspiring, team-building, and open way to discuss issues in the clinic. With starry… Read More
An Open Letter to My Receptionists
Dear Receptionist, I swear I don’t hate you. I don’t find you annoying. I don’t think you are (insert whatever horrible thing you think about yourself here). The truth is, that I absolutely know you are doing the best you can in this moment. I absolutely know that you have one of the most difficult… Read More
The Toxic Relationship Everyone Is In Right Now
You know how people say that they have a “work wife” or a “work husband”? Well, I have a “work Mom”. My accountant has absolutely no problem hitting me between the eyes with financial truthiness. She’s everything I could possibly want in an accountant: wise, analytical, invested in me and my business. But she’s also… Read More
In Defense of Laziness
Stereotypes. We all encounter them every day; from strangers we pass on the street, from clients we see in the clinic, from colleagues at work. Most of us don’t think of being stereotyped by our family, but even within our own homes, stereotypes flourish. We’re the pretty one or the smart one, the funny one… Read More
What I Learned from Quitting
Years ago, I felt burned out at my job and so I quit. It was a hard thing for me to do. I’m not really a quitter; I always push harder and do more. I just didn’t feel like I was making a difference no matter what I did. During my last few weeks there,… Read More