This week on the Cone…. Dr. Andy Roark sits down with veterinarian and attorney Dr. Lance Roasa to discuss an unprecedented wave of changes to the employment contracts that veterinarians are asked to sign. Gone are the days of the “handshake contract” and in are the days of the corporate legal team. Let’s get into… Read More
The New Breed of Veterinary Employment Contracts
The Spot is Blue, What Do You Do? Lyme Disease Crash Course
This week, on the Cone…..Dr. Andy Roark sits down with not one but TWO superstar parasitologists to talk lyme disease, diagnostics and treatments. They get into the most common mistakes veterinarians make, when and how to treat, and the most important tips and tricks vet practitioners can have. Cone Of Shame Veterinary Podcast · COS… Read More
A Love Letter to the Front Desk Superstars
Dear Brave Guardians of the Front Door, Telephone, and Email.
Thank you. From the bottom of my heart thank you for keeping my introverted phone-hating self from having to answer calls. Thank you for preventing my stomach from tying into knots with every ring. Read More
The Swiss Army Knives of Vet Med
You’re awesome. You probably don’t get to hear it enough but thank you for doing what you do. It’s not easy, I know; I’ve been there. Read More
Thank You to the Superheroes
Behind every great superhero is an even better supporting character. Someone hiding in the shadows, never in the spotlight, an unsung hero who doesn’t gets the credit they deserve. Iron Man has Pepper Potts. Superman has Lois Lane. Batman has Alfred. Veterinarians and veterinary technicians have our front office workers – the client service representatives (CSRs), receptionists, and managers. Read More
What Do Veterinary Receptionists REALLY Want for Veterinary Receptionist Week?
It’s Veterinary Receptionist Week! A time to celebrate the Front Desk Rockstars, the Chaos Coordinators, the Lobby Guardians, the Multitasking Magicians, the Unsung Healthcare Heroes we know and love as Veterinary Receptionists. Read More