It’s a week before Christmas, probably around 2 am. At the time, I worked at a 24-hour emergency-only clinic. It’s a cold, rainy evening. In comes a cat, brought to us by Animal Control. She was in a house fire. Her owners are still with the house, there’s one other cat in the household, but… Read More
Life With Clients
My Vet Team Cares About Your Pet
“Veterinary clinics don’t care about animals anymore, they only care about making money.” People have been saying that a lot lately and it makes me upset because it simply is not true. People in the veterinary field are some of the most caring and compassionate people I have ever met. If you have any doubts,… Read More
I’ve Never Had a Plan B
I have been practicing veterinary medicine for nearly 17 years. I graduated from the University of Tennessee College of Veterinary Medicine in 2003, a starry-eyed 24-year-old ready to start the career I’d been dreaming of since childhood. I was one of those 6-year-olds that knew she wanted to be a vet in 1st grade, and… Read More
Are You Making This Mistake with Your Clients?
How to ace the blame game. 8 questions you need to know. My daughter trips and drops her lego on the floor. The lego that she just spent 2 hours creating. Immediately she is in a rage and her rage is directed at me. She’s yelling at me because it is my fault that she… Read More
What is Reasonable?
Yesterday I received a client’s email that was as interesting as it was disturbing. I became a life coach for veterinarians because the people in our profession are stressed out, overworked and underpaid. They have many daily stresses that “normal” people, like our clients, do not understand. They are peed on, pooped on, bitten, scratched,… Read More
I Still Love Veterinary Medicine and Here’s Why
The charts keep piling up, the ever ringing phone is a reminder of more patients to help than available hands. Technicians bump shoulders as they quickly pass by in the hallway, rushing to the lab. The vibe inside the clinic spins along with the centrifuge, tossing those out who don’t sync in balance with the others. Exam… Read More