Last year, in a much-discussed New York Times article titled “Let’s (Not) Get Physicals,” a physician reporter named Elisabeth Rosenthal argued that annual physical examinations for human patients are pointless. She cited a Canadian government task force recommendation to abandon annual physical examinations because they are “nonspecific,” “inefficient” and “potentially harmful” (in that they may lead… Read More
Life With Clients
My Veterinary Pact With You
Successful relationships are based on clear expectations and commitments. For example, when I go to my favorite restaurant, I know I can expect their usual level of great service and delicious food. And the owners can expect that I’ll pay my tab, behave nicely and respect the “No shirt, no shoes, no service” sign. I… Read More
Veterinarian Confession: “I Don’t Brush My Dog’s Teeth”
Mrs. Griffith sighed as she gently separated her youngest daughter and oldest Labrador Retriever. She stepped between them and over a discarded pacifier to look me directly in the eye. “Really?” she asked. “Do you brush your dog’s teeth every day?” It was a moment of truth. She didn’t ask me what I recommend. She asked… Read More
Manage Veterinary Clients’ Requests for Special Treatment
Manage Veterinary Clients’ Requests for Special Treatment Originally Published: DVM NewsMagazine, November 1, 2011 I drop into my office chair, flip open the puppy’s chart and start frantically writing. I’m 15 minutes late for my next appointment and clenching my teeth. Even my eyelids are tensing with stress. When did I start carrying… Read More
Your Vet: Man’s (Second) Best Friend
Originally Published: HealthyPet Magazine, Spring 2012 Click above or here for a direct link. Read More
Clients Are Not Your Friends
Clients Are Not Your Friends Originally Published: DVM NewsMagazine, August 1, 2011 Friends and family bring a lot of great things into our personal lives, but they also bring stress. For example, my wife is days away from giving birth to our second child. While she has been amazing through the past nine… Read More