Be the Business Originally Published: DVM Newsmagazine, January 1, 2011 Veterinarians, generally speaking, are not self-centered people. Focusing on others helps us to build relationships with our clients, empathize more deeply with our patients and create stronger teams with our staff. This tendency to avoid a selfish outlook does not, however, make us… Read More
Life With Clients
Manage Your Social Media in 1 Hour a Week
Manage Your Social Media in 1 Hour a Week Originally Published: DVM NewsMagazine, March 1, 2012 My wife was out of town recently and left me with our 4-year-old daughter. Friends of mine, both veterinarians, decided to spare my child another hot dog dinner and invited us over for the evening. As soon as… Read More
6 Ways to Fight the Veterinary Competition — Without Fighting
6 Ways to Fight the Veterinary Competition — Without Fighting Originally Published: Veterinary Economics, November 1, 2011 They did what?” I sputtered. The practice owner I was talking with on the phone was a longtime friend. He lowered his voice and explained, “They bought reviews on Google.” We were discussing the megapractice down the road…. Read More