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Perspective

Learn From the Customer Service Story of My Family Legends

January 20, 2018 by Cherie Buisson, DVM, CHPV

When I went away to college at Mississippi State University, I was a wreck. I’d never been away from home. Though I fell in love with the campus the second I set foot on it, being left alone there was another story. College was something I had worked my whole life for, but I was… Read More

Filed Under: Blog Tagged With: Life With Clients, Perspective

Dr. Andy’s New Year’s Insta-Resolution

December 27, 2017 by Andy Roark DVM MS

Let’s be honest. Most of us are unconvinced that social media has made the world a better place. Read More

Filed Under: Blog Tagged With: Perspective

The Main Way Clients Fail Their Pets

December 26, 2017 by Nicole Palumbo, DVM

Compliance sounds like such a simple word, but unfortunately, that is all that stands between successfully managed pets versus a failure. A veterinarian is just an advocate for your pet. You are the one who is fully in charge of your pet’s life and treatment. One of the most frustrating things that a veterinarian deals… Read More

Filed Under: Blog Tagged With: Life With Clients, Perspective

The Death of a Hamster

November 22, 2017 by Sarah Boston, DVM, DVSC, DIPL ACVS

I shouldn’t care about what some guy says on Twitter, but sometimes I do care. Sometimes a tweet gets under your skin for some reason. There is this guy on Twitter and sometimes I follow him and sometimes I don’t. A recent tweet by @AndyRichter read: “In case you’re curious, the cost of euthanizing a… Read More

Filed Under: Blog Tagged With: Perspective

Why I Think Vet Med is So Hard

November 20, 2017 by Dr. Andy Roark Community

We have to care enough to put our heart and souls into treating a pet as if it were our own.   We have to care enough to be able to have the conversation to open an owner’s eyes to their pet’s suffering.     We have to care more than our clients sometimes in… Read More

Filed Under: Blog Tagged With: Perspective

Stress and Cheesecake, Two Things I Overdo

November 18, 2017 by Cherie Buisson, DVM, CHPV

I once ate an entire cheesecake by myself. Not at one sitting……ok, yeah it was in one sitting other than the fact that I got up twice to get myself a slice and then said something REALLY unacceptable and then ate the rest right out of the pie tin. I was a freshman in college… Read More

Filed Under: Blog Tagged With: Perspective

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