I’m sitting in the car and crying outside of my daughter’s school. I’ve just left work and made my way to her school for her annual talent show. We are doing an aerial yoga routine together that we have been practicing for 2 weeks. I know that she’s inside nervously waiting for me and I’m… Read More
Team Culture
Trust the Entire Vet Team
As a devoted pet owner, you undoubtedly take your pet in for regular checkups to the veterinarian. You also don’t likely delay taking them in if they seem sick. The longer you wait for those illnesses, the worse it makes it for you and your pet. Because of this relationship you have with your veterinary… Read More
Know Your People
A sense of community is something we all strive for. Whether we are loud and boisterous or reserved and quiet, we all want to feel as though we belong somewhere. We want to feel that we are a part of something bigger than ourselves. I think many of us got into vet med because we… Read More
Merry Mentoring: Consider Giving the Gift of Time and Knowledge This Holiday Season
I like a Starbucks gift card as much as the next guy. I also like a new pair of gloves to keep as extras in the car. There are many small gifts you can give your employees and co-workers during this holiday season, but one stands out as the most valuable and rewarding of them… Read More
Don’t Waste Energy on the Negative
Once upon a time, working in veterinary medicine was regarded as a selfless profession. Everyone employed in the hospital knew at a young age that taking care of animals was their calling. We had more people than we needed to fill vacant jobs and had stacks of resumes from determined people wanting to get their… Read More
True Confessions of a Bottle Shaker
I’m a Certified Veterinary Practice Manager and I’ve been doing this for more years than I care to admit. I’m knowledgeable in most of the well-managed practices, I promise. You want to talk about my ACT or have me list my ABC products? Let’s do it – but there’s one exception: Hi, my name is… Read More