Dr. Emily Tincher returns to the podcast to discuss how to keep teams working efficiently while implementing a spectrum of care approach inside practices. Cone Of Shame Veterinary Podcast · COS – 217 – How A Spectrum Of Care Approach Can Improve Team Efficiency This episode is made possible ad-free by Nationwide. LINKS Embracing a… Read More
Life With Clients
The Expanding Cat
Last week I saw a cat that had gained 2 lbs since her last visit. I stood at the computer and double checked what I was seeing. Why would this 4 year-old cat suddenly gain 25% of her body weight in 6 months? I decided then and there that I would have an honest conversation… Read More
Nutrition Conversations that Change Behaviors
Board-Certified Veterinary Nutritionist Dr. Jackie Parr joins Dr. Andy Roark to talk about her chapter in the new Purina Institute Handbook of Canine and Feline Nutrition! Dr. Parr talks about her objectives going into the exam room to take a nutrition history, how to use the interaction to build trust with pet owners, and ultimately… Read More
Your Next Exam Room Superpower: Harnessing the Skill of Clinical Empathy
Dr. Emily Tincher, Senior Director of Pet Health at Nationwide, joins the podcast to discuss the “Skill of Clinical Empathy.” She and Dr. Roark talk about spectrum of care and define the term “Clinical Empathy”. They compare notes on how good healthcare providers are measured, and Emily walks through the components of Clinical Empathy and… Read More
Hall of Fame – Firework Phobia Over The Phone
This week on the Cone….. We have a Hall of Fame episode for you! Dr. Andy Roark talks to Dr. Lisa Radosta about firework phobia and what we can do when clients call right before the bangs start. Let’s get into it! Cone Of Shame Veterinary Podcast · COS – 208 – Hall Of Fame –… Read More
The Data Driven Future of Vet Med
Dr. Jules Benson, BVSc, MRCVS, Chief Veterinary Officer at Nationwide, joins Dr. Andy Roark to talk about the power (and scarcity) of big data in veterinary medicine. They discuss how medical data is currently being collected in clinics and by pet insurance companies, and how this data can be harnessed to achieve better clinical outcomes… Read More