I love picking up new colorful phrases. I especially find joy in short sayings that express a pile of emotions in itty-bitty packages. A recent phrase caught my attention when I asked someone how they have been doing and they replied “Busy. My plate runneth over.” The combination of “my plate is full” with “my… Read More
Perspective
You Deserve Credit For Your Work
The most common personal development mistake I see when it comes to working on new leadership or communication skills is not positioning yourself to get credit for your work. Yes, I’m looking at you team leads, associate veterinarians, medical directors, managers, and anyone working in corporate practices working hard on your skillset. You work so… Read More
Thoughts On Discounting & Paying Staff
A few weeks ago, I published one of my Cone of Shame podcasts on “Intentional Discounting.” I talked with Dr. Tannetje Crocker about when and how she gives discounts to clients in the emergency room, and the episode certainly got peoples’ attention. I ended up getting a bit of criticism over the piece, and now… Read More
Learner’s Permits & The Power of Referred Joy
My oldest daughter recently got her learner’s permit. This permit now allows her to practice driving a car as long as an adult is with her. She is beyond excited. So it comes at no surprise when she asks if I’ll ride around with her at least once per day. Helping teach my daughter how… Read More
Happiness Is Looking Forward To Carrot Cake
My friend Dr. Bruce Francke turned 57 last week. His birthday also happened to fall on his 30 year anniversary working at Bay Animal Hospital (not counting the three years he worked in the kennel in high school). Bruce’s expectations for the day were pretty low. With his practice down three doctors in recent months,… Read More
Shouting Into The Void: How To Measure Your Impact
Every week I write a letter like this. I talk to clients in the exam room, publish two podcasts, and post social media content. I teach multiple classes on communication, leadership, and management in Uncharted, and sometimes I travel and speak at conferences. All that to say… I put a lot of heart and ideas… Read More