Have you noticed the online backlash against veterinarians seems to be growing? In this episode of the Cone of Shame Veterinary Podcast, host Dr. Andy Roark and Kelsey Beth Carpenter discuss the challenges veterinarians face with online vilification, particularly related to the rising costs of veterinary care. They explore the impact of social media on public perceptions and debate whether engaging with negative comments is beneficial for the veterinary profession. The discussion also touches on how veterinary professionals can better manage online criticism through education and by maintaining a positive digital presence to build trust with their clients.
You can also listen to this episode on Apple Podcasts, Google Podcasts, Amazon Music, Soundcloud, YouTube or wherever you get your podcasts!
LINKS
Leadership Essentials Certificate: https://unchartedvet.com/certificates/
Uncharted Podcast: https://unchartedvet.com/uncharted-veterinary-podcast/
Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/
Dr. Andy Roark Swag: drandyroark.com/shop
All Links: linktr.ee/DrAndyRoark
ABOUT OUR GUEST
Kelsey Beth Carpenter is a Registered Veterinary Technician with over a decade of experience working in emergency hospitals across California. She currently works as the Social Media Manager for DrAndyRoark.com and a Content Specialist for the Uncharted Veterinary Conference. Some of Kelsey’s passions include the open hospital concept, the power of creativity and humor, the overlap of science and art, and sharing lessons learned from living life with chronic illness. Kelsey is probably most known for two of her favorite hobbies: writing and performing comedic songs about veterinary medicine and acting as a full time stage mom for her Chihuahua mix, Birdie.
EPISODE TRANSCRIPT
Dr. Andy Roark: Welcome everybody to the Cone of Shame veterinary podcast. I am your host, Dr. Andy Wirt. Guys, I’m here with the one and only Vet Tech Kelsey. Kelsey Beth Carpenter, and we are talking about a recent sort of string of veterinarians and vet medicine getting vilified online. There definitely seems to be increased animosity online towards veterinarians.
There’s a lot of people who are understandably upset about the rising cost of medicine, and that may be taking it a little bit far. I asked the question with Kelsey Should we just accept this? Is this just where we’re going? Is it worth even engaging with these people? I don’t know, guys. I, I wonder if some people are gonna be bound and determined to vilify those of us in the vet profession because they’re frustrated about about the cost of care.
And I don’t know if we can talk those people out of that, and I don’t know if we should if we should take it personally or not. So, anyway, those are the type of things that we get into and discuss. It is a really fun episode. I hope you guys will enjoy it. Let’s get into it!
Kelsey Beth Carpenter: (singing) This is your show. We’re glad you’re here. We want to help you in your veterinary career. Welcome to the Cone of Shame with Dr. Andy Roark.
Dr. Andy Roark: Welcome back to the podcast Kelsey Beth Carpenter RVT. How are you? I’m pretty excited. I think this might be my third time on the podcast.
Dr. Andy Roark: It’s yeah, we have a special we have a special jacket that we give to people who have been on the podcast three times.
Kelsey Carpenter: like a robe or something, you
Dr. Andy Roark: It’s it is it is a robe. It’s it. It’s actually one of those, it’s actually an isolation gown. It’s it’s a disposal one. Don’t tell the clinic, I take them and I give them to our three time guests.
And that’s, that’s what you get.
Kelsey Carpenter: I can’t wait.
Dr. Andy Roark: Congratulations. So just put this on now and just turn and turn and turn. And I’m going to hand you the tab. It’s that. Alright. thanks for being here. being here. You know, for those who don’t know you, you are a you’ve been in a social media presence.
You write music for Vet Medicine, which I love. You are the social media manager for drandyroark.com or Dr. Andy Roark..
Kelsey Carpenter: Yeah, I was gonna say.
Dr. Andy Roark: You’re a social media manager. You work for me is what I’m trying to get at.
Kelsey Carpenter: We’re talking in third person now.
Dr. Andy Roark: exactly. You know, your podcast is successful when you talk about yourself in the third person, that’s, that’s the prime measurement of success, I think, and that’s how I tell when people are making it.
Anyway, I had something that I wrote a couple of weeks back, and you all that stuff, sort of, you know, go through you and you see it all. And you just specifically, you reached back out and you said, I think we should talk about, about this, this newsletter that you wrote. And what it was, was it was around the time that that guy was on TikTok and he was just ranting about the vet marking up the blood work and just really vitriolic.
And he was talking about, it was a scam and, and what, what the prices were and stuff, and, and, and there was just tons and tons of people. that were online, and this was just a huge debate, was this angry person saying that vets were, were horrible and they were gouging peddlers. And, and I wrote about mentioning it to my brother, and so I, I was talking to my brother, and I sort of mentioned, yeah, there’s this guy, and he’s, Raging and my brother was laughing and he started laughing because he said, Andy, I, I’m a lawyer.
The idea that people saying bad things about your profession on the internet is upsetting to you is just a foreign concept to me. And I thought about that because my brother is like the nicest guy that I know. he does wills and trusts. And so he talks to people about the end of their life and what really matters to them, you know, all day, all day long.
And he’s a lovely, wonderful person, and I’m sure he does not get down about what people say about lawyers on the internet. And so anyway, that was sort of what I had written about, and you sort of reached out and, and were sort of saying that, that it was, it was something of interest. And so, you and I, the last time you were on the podcast, we talked a bit about you were kind of sort of stepping back a little bit from social media.
And, and, yeah, so. Let me, let me sort of start there and kind of open it up. Are you still sort of having that stepping away from social media kind of vibe? Or are you are you drifting back into being a part of that sort of community?
Kelsey Carpenter: I will say I drifted back in simply for the fact that I had a plant recently, that the leaves were turning brown, and I really needed plant advice.
Dr. Andy Roark: Yeah.
Kelsey Carpenter: That’s the extent to which I’ve used social media recently. I’ve still been kind of staying away a little bit. It’s still, I don’t know, the vibes are off.
My vibes are off. I don’t know how much of it is me and how much of it is social media I suspect it’s a little of both and I feel like you’ve had some similar feelings about social media recently, too, I think.
Dr. Andy Roark: Yeah. Well, I mean, I, I have, some of it’s about social media. And honestly, a lot of it is about our industry as a whole. And so, like, I went to the AVMA convention recently, and it was great. It was a lovely convention. They did a great job. But, Kelsey, you know, I, I feel like our industry is, is changed in some fundamental ways.
There’s There’s a lot of money that has come into our industry and you can sort of see it in the exhibit halls where there are There’s not as many small companies as they used to be like definitely like there’s a bunch of small companies But there’s not many mid sized companies like there used to be or they’re not big enough to have a exhibit, exhibition space and things like that But there are some really big companies, and they’re publicly traded companies, and it feels like we’re hearing more and more about a focus on the bottom line and generating revenue in these companies and stuff like that.
And it wasn’t that that medicine in the past didn’t care about being profitable, they did, but it did not feel to me as profit driven as a lot of companies feel today. And again, I just have a sort of interesting perspective, I guess, because, you know, these people, I get asked to speak and prevent present for people.
And with Uncharted, you know, we’re always sort of talking about conference sponsors and, and, and things like that. And there is definitely a focus on return on investment that I have not seen in the last 15 years before of just this directness of we’re here to basically we’re here to generate money and and I, I know I’m getting that vibe sort of inside of our profession and this is the same time that there’s sort of been a string of articles in the New York Times coming out talking about people not being able to afford their pets care and why is the cost of that medicine going up so much?
And anyway, it’s just, it’s kind of, it kind of feels like this sort of storm of there’s outside attention. Yeah, there’s outside attention about the cost of medicine again medicine is getting more expensive like in it’s just part of its inflationary, but the cost of medicine is much more than inflation And, and I’m sort of rambling here, but, you know, the other part of that that I look at is, you know, we’re at the convention, I’m looking around, and this is not tied to the profit driven companies or anything, but I’m looking around, and outside the convention hall, there are these big advertisements for Librela which is an amazing product.
I mean, it’s a game, it’s a game changing product. It’s, it’s, I mean, again, and people have their emotions, I’m not, there’s not a, Promotion for that product specifically, but just the idea of Librela is it’s amazing this injectable pain control that works this novel way and Elanco’s got their monoclonal antibody antiparvo virus drug that again game changer like this is it’s it’s So, from what I’ve heard, it’s fairly magical in the impacts on some of these Parvo cases.
And then you’ve got Ceva’s got panoquell is an anti pancreatitis medication that works in this novel way, this anti neutrophilic inflammation control. The point in all this is not to plug products at all, but just to go, there’s just these new things that are rolling out that are amazing and just things we didn’t have in the past.
And so, Yes, the cost of medicine is going up. The capabilities of medicine are also increasing, and so I don’t think this idea that vets are gouging people, I don’t buy into that, but anyway, I’m, I’m sort of concerned that public sentiment is turning against veterinarians in a way that it hasn’t in the past.
And so, I don’t know, from, from what you sort of see online, do you, do you agree with that?
Kelsey Carpenter: Yes, painfully so. You know, I th Think gosh, there’s just so many so many things that go into what you just said But I think you know, we saw this beautiful change this gradual change over time where people are Seeing their pets as such a bigger part of their lives, right? And taking their health a lot more seriously and being willing to invest a lot more How many people 50 years ago were willing to drop thousands of dollars on
a bloat surgery? You know, like, who, who knows? It was a lot different of a market. And then we’re also seeing, you know, education and things expanding like crazy because of technology and our ability to communicate and all these things. And so things are growing in this beautiful way, but at the same time, the way housing and the economy and inflation and everything is happening is also making that a very ugly thing.
So it’s just, I think one of the things that’s difficult for us as veterinary professionals is that, at least for many of us, like myself, probably for you as well, when we went to get into medicine, social media was not yet, A thing, or it was not yet as big of a thing as it was, right?
And so, the only thing we had to go off of in terms of reputation for veterinary medicine was, what did society see it as? And I grew up seeing medicine as this beautiful, admired, heroic thing, right? Like every show you watch, every movie you watch, every advertisement you see was about these people being absolute heroes, and that’s how we saw them.
The introduction I think of social media and technology and things has allowed more people to have a voice and contribute to then the public perception of who we are and so I went into this field thinking You know, my mom was a neonatal intensive care unit nurse I thought she was an absolute hero and I thought I want to be in medicine I want to do that kind of stuff like she did And and now I find myself in a field that people are seeing a lot differently than when I first got into it.
And I think social media contributes to that in a large way. I’ll stop there. What are your thoughts so far?
Dr. Andy Roark: Well, so, okay, so, so, yeah, I, I think one of the things that I wonder about is what is the perception that we see online and then is that what people actually hold in their minds? And so, Up until about 2016, I kind of thought that social media was a, a fairly accurate reflection of what people in the U.S. were thinking. So if you heard a sentiment on social media, it was kind of a mirror of what people actually thought. And I think that that was much more true back then than it is now. And a big part of that was when social media started out, there was no algorithm. It was, everything was chronological. A lot of people have, you’ve followed your friends.
And then when they posted things, it was in chronological order. So you’re seeing people that you knew. And they weren’t, I mean, they were trying to get attention, but it was not playing to an algorithm trying to get a ton of attention. It was generally, hey, these are people that I know, and this is what I think, and I’m sharing my thoughts.
And then the algorithm changed everything, because the ability to reach huge numbers of people was there. If you could make this algorithm happy, it wasn’t about reflecting what you actually thought, it was about playing this, this sorting game to get the biggest audience. And so I saw some research that came out, this was a couple of years ago, but I’ve, I’ve memorized it because I think it’s so valuable.
But, but this guy was doing research on, on sort of social media and what made posts get a big reach. And there was four driving factors. And so negativity drives engagement. People tend to respond to things that are, that are bad or that are scary or that are terrible. bashing something else. They like that.
It, it, it gets them to engage. Number two is extremism. People don’t respond to ideas where I say, I think ice cream is okay. That’s not, ice cream either has to be the best thing ever, or ice cream should be bad. And those are the two positions that will actually get, get some, some attention. There’s emotional and moral language, which is anything that pulls on your emotions or that talks about this is wrong.
That’s a big one. And then the last one is in group, out group differentiators of we need to come together and punish those people over there. Those, those are the four big drivers, and when I think about the guy ranting on TikTok about the cost of that medicine, it was all it was definitely negativity, but it was all emotional and moral language, and there was a bit of extremism there about it wasn’t, I’m unhappy, it was, these people are the worst, and so all, all those things sort of combine, and so anyway, if you buy that those are the big drivers of social media, you can see that what we’re going to see on social is not representative of the average person, and so I see I see a lot of negativity around the vet profession online, especially, you know, New York Times puts an article out that says prices of vet medicine are going up.
Like, don’t read the comments. Just don’t. You’re not going to see a biased response or a fair response. There is going to be highly biased. And so, I don’t know. That’s why I say I’m looking at it. I’m still a little bit, I’m still a little bit wary of drawing parallels between what I see online and what actual clients seem to think.
Kelsey Carpenter: Well,
Dr. Andy Roark: I think that’s kind of where my head’s at in that
Kelsey Carpenter: I, I actually, I’ve never thought about it that way. That maybe It’s not the reality of what people are thinking. I think maybe the people posting It’s not always the reality of what they’re thinking because you’re right a lot of people play into what we mean That 10 years ago. We didn’t have the term clickbait at least that I remember now half the content on instagram is clickbait, the people posting the clickbait stuff, maybe that’s not how they truly believe.
But then the people receiving that clickbait stuff, I think often times those people commenting are truly feeling emotions around it. And what’s funny is when you list off those four drivers of engagement at least when we’re talking about more negatively influenced posts, they’re all fear based. It doesn’t matter if it’s the emotional strings, or if it’s the polarization, all of it is fear based.
And so, Wow, that post that we were originally talking about from this human doctor you know, I can absolutely acknowledge it was frustrating, it made me immediately feel defensive it was just nasty, it was not cool. So, as a pet owner, I can absolutely see why. People would watch that video, feel intense fear about the ability to pay for their own pet’s medical care, and believe it, right?
And I think one of the things that I’ve noticed that we may be lacking in our industry we have very little, at least that I’m aware of client facing social media presence in the veterinary medicine industry.
Dr. Andy Roark: Yeah.
Kelsey Carpenter: I’m gonna get canceled for this. But we, you know I’m wearing my Ninja Turtle shirt, I’m feeling rowdy today.
We have plenty of people posting their fig scrubs. Those are very, you know, very industry facing influencers, right? Which we need industry facing influencers. I’m not negating that. Like people posting fantastic, you know, I was watching Toothy Thompson and Dr. Sue Cancer Vet. I love their content.
I learned so much from it. So those are important, important accounts. But what we’re really lack is we don’t have a lot of client facing social media accounts or the ones that we do are simply based on cute videos of look at this vet who went over the scared dog. You know, they’re not education based, right?
And so I think part of the problem we run into is we’ve got this human doctor you know, talking negatively about our industry and yet where’s, where’s the other side of it? Where’s our side? What? We don’t have the proactive side. We have the reactive side where I really liked Dr. Peter Weinstein’s take on your on an episode of the Cone of Shame recently where he was saying he actually really liked the way that.
Things like that bring our Vet Med community together. The way we come together in those moments when we are being attacked actually is extremely powerful and I do admire that. At the same time what I wish we had was more proactive content going out there. So I love that people did react to that and tried to put out more content to let clients know, actually here’s the reality of how it works.
But imagine if we could get that out before people. We’re claiming otherwise right that would change the game for us
Dr. Andy Roark: I don’t know if that’s possible. Do you think it’s possible? So okay So here’s the the analogy that popped into my head is if you and I were to go online and make a video about how The earth is round and we’re like look guys This the earth is round and this is how it’s round It’s like it seems pretty boring to me But if we went on and made a video about how the earth is flat we could get some attention there’s a, there’s a certain group of people who would be like, Yes!
Finally, somebody’s saying it. And so, I, I, but it’s, it’s real, it’s, but it is, it’s really hard to make positive educational content. There’s ways to do it. I think we’ve, we’ve, you and I have worked together on those stuff as far as making some, you know, funny, positive videos It’s about, about enjoying the profession, but it’s, it’s much harder to do that than it is to just find something, call it evil, and try to, you know, tear, tear it apart.
I just think that’s the easy
Kelsey Carpenter: I do agree with you And I also feel you know you speak about our trust bank in veterinary medicine, and I do feel that If we had more of that kind of proactive content going out, it does build trust to some level. I also think we’re speaking to a very different audience now. There are a lot more intense very helicopter parent, pet parents now.
I speak, I say that lovingly, because I am one. But there are a lot more people out there who, They want to know what’s going on with their pets and they want to better understand it so that they can come into the vet more prepared. So you picture, how well would a video do if someone sat there and said, Let me tell you one of the most common things we see at the vet.
I have seen at least 500 times in my career people bring their dog in with a tick and it turns out to be a nipple, okay? How well would that do on social media? And then people could explain, here’s why it’s confusing, here’s what you can do, etc., right? That builds our trust bank already so that then when someone does say something negative about us and we can come back and say, hey, I want to break down and show you how these markups work for our bill, that trust bank is already set up.
starting to build and so they’re going to believe us rather than us coming at it from a defensive perspective and they’ve never heard from us before, right? Like I think that’s where. It could be helpful. I do agree with you the negative content’s always gonna Uh kind of try to outshine us in the algorithm, but I still think there’s Potential there if I was not in the vet industry I would for sure be following if there were some vets out there some veterinary technicians some vet tech Specialists and they had accounts that were doing education on dogs and I have a pet dog.
I’d be following those accounts for sure
Dr. Andy Roark: Yeah, I think, I think there’s something to that. I think it’s a, I think it’s a harder, it’s kind of like, It’s kind of like in Harry Potter, where if you’re on, if you’re on the, on the bad guy team, you get, you get more spells. You get to, you get to do the unforbo, unforgivable curses. you know what I mean?
And if you’re in the good guy’s team, team, you don’t get to do that. You don’t get to just Avada Kedavra someone and they’re dead. Like, super easy shortcut, but you’re not allowed to take it. But the bad guys can do it. And I feel like that’s sort of true in vet medicine because there’s an easy button of just being negative, being extreme, you know, leaning into moral and emotional language, things like that.
And when you’re trying to positively educate, you don’t get to use those tools that are so successful. But I do really like your idea of, if you make things and you put them out there, especially if If you can get your clients to consume that content, I think it’s a possibility. I think you sort of swung me a little bit.
I really, I think that my take with this has been recently. I think that veterinarians in practice probably need to start tightening their focus down on who they’re looking at. I can’t. Do anything about some guy in Arkansas, I don’t know where he was, but some guy in Arkansas losing his mind over his vet bill, like I’m in South Carolina, he’s not my client, even if he was my client, I don’t know that I could make him see the world differently, but he’s definitely, but he’s not my client, and so, and the people in the comments section generally are not my clients, my clients who know me I think, to your point about Trust Bank, I think that they trust me and trust the practice.
And again, that’s the only thing that I can control, right? So going back to my brother, he goes out every day and he helps people and helps them with their family and making the plan for the end of their life. And he doesn’t sit around and read. What people are putting on social media about lawyers. And I just, I think that we are so compassionate and we care so much and we worry so much that people are not going to take care of their pets if they get bad information.
I don’t know that it’s viable to, to hold that type of anxiety. And we, I don’t think we can continue to take these things personally. Yeah, I think this is sort of a new experience of being sort of vilified, and I think, I think we have to let it go, but I, I think you, you have affected me, and you know, I, I tend to focus a lot on what can we actually control, and so I do think taking some time and saying this is, This is how it is, or these are the things that we’re trying to do, or these are the things that we think is important and not doing it in an emotional reactive space that just spins the whole, you know, debacle up and gets more views for the angry people making, you know, extreme content.
I, I think that that’s probably the way to go, but I don’t know.
Hey guys, I just want to jump in real quick. The Team Lead Summit is coming from Uncharted Veterinary Conference. Guys, the Veterinary Team Lead Summit, it is for your veterinary team leaders. This is your lead technician. It’s your lead CSR front desk person. It’s your kennel lead. It’s your office lead.
It is anybody who is managing people on the ground, in the trenches, on the floor, those, you know, your team leads. That’s what it is. This is a one day, it is virtual event. It’s, it super accessible, super affordable, super available, super practical. Kelsey Beth Carpenter, who’s on this episode that you’re listening to right now, is going to be speaking at the Team Lead Summit and It is kicking off on September the 18th.
That means registration is going to be closing soon. You have got less than two weeks to get registered for the team lead summit. Jump on that. Take a look at it. Head over to unchartedvet. com. Put a direct link in the show notes. You don’t want to miss out on this. If you’re like, I don’t know if this is for me.
Jump over there and take a look. I love it when practices send multiple team leads. It is something great for them to do together. They get inspired together. They share ideas together. This is super interactive. They’re gonna get to see what other practices are doing and help bring it back to your practice. Anyway, it is a wonderful use of time effort and energy.
I promise that I do everything in my power to help make it that So anyway registration closes in less than two weeks. Don’t miss out. I’d love to see you at the Team Lead Summit on September 18th. All right You Let’s get back into this episode.
Dr. Andy Roark: I, I’ve asked a lot of people, do you think veterinarians should get thicker skin? And I’ve gotten mixed results. Some people just sort of say, yeah, I think we should just ignore a lot of crap. And I’ve had other very persuasive people say, no, I don’t think we should.
I think that we’re compassionate people and we should try to educate and we should, you know, engage where we can to just to keep, you know, to keep making people feel supported and to keep, to your point, trying to build a trust bank. And so let me let me ask you that question. Are you more on team thicker skin or are you more on team, no, this is, we should, we should protect ourselves, but we should continue to kind of engage in the battle for truth.
Where do you, where do you fall?
Kelsey Beth Carpenter: Right down the middle Right the middle just to make it complicated, you know,
Dr. Andy Roark: No, I think that’s the right answer. I mean, you know, the middle path is usually the right one.
Kelsey Carpenter: I absolutely agree with you. We we can’t take things so personally. We can’t. We have to recognize. That this is all of this is part of some ridiculous social media algorithm followers game which we’re not interested in anyways, right?
Dr. Andy Roark: We shouldn’t It’s funny how much people get sucked into that and they’re like, Oh, I’ve got get more followers. And I’m like, these people are not coming into your practice. They’re not supporting you. They’re fighting with you. They’re taking your time and your emotional energy, but they are not bringing their pet to you.
Kelsey Beth Carpenter: But I, I think the other thing too is for myself, something I’ve been working on is that space in between You know my gut reaction to something and then a more logical less emotion based reaction to something. Here’s the problem in social media is that social media moves quick So the second that doctor that video it goes viral within a matter of hours, right?
And you’ve got about 24 hour window to respond before people have forgotten about it entirely. So that’s the problem. However, I I I do wish you that was something we could all work on, which is how do we respond to things in a way that’s less emotionally based and more factually based? And I say that with, again, a lot of heart because it’s something I struggle with as well.
But I think we come off a lot differently when we react defensively rather than reacting from an educational standpoint. Because here’s what I see is this. Angry doctor posting this negative content attacking another industry, right? If i’m a logical person on the internet I’m going to take what he says with a grain of salt because I can already see who this person is But if I then see let’s say a vet tech respond and say well actually I called this guy’s practice and here’s how he marks up his stuff. Are we not just doing the same thing?
Dr. Andy Roark: Exactly right. Yeah. Yes.
Kelsey Carpenter: I just want to be very clear that i’m saying this with so much heart. It’s exactly what I wanted to do in the moment, right? When I saw it. Okay, 1000%. But again, if I’m a pet owner on the internet and I see this video from this guy, I’m going to take it with a grain of salt, but I’m still going to be like, wow, those are some heavy markups.
That’s a little rough. How am I going to afford that when it comes to it? And now I see this vet tech posting. Well, what about this guy? Doctors don’t have, human doctors don’t have the best reputation right now either. So, I’m just gonna lump you all into one class and say all medical professionals
Dr. Andy Roark: Yeah.
Kelsey Carpenter: are dramatic and crazy and they’re all marking it up and they’re all screwing us over and I can’t trust any of them.
Versus if I’ve got, Dr. Andrew Roark comes over here on the internet and he goes, Hey, I saw this video go viral recently and if I was a pet owner watching it, I’d be really concerned. I really want to break this down for you guys so you can better understand what’s going on. Why your vet bills look the way they are.
And how they work. That’s gonna change my view completely. I’m gonna say, wow, that guy was really angry and trying to start some stuff on the internet. Look at this Dr. Andy Roark guy, like, I feel like I can trust this guy. I’m gonna listen to what he says a little bit better, you know?
Dr. Andy Roark: I, I, I like your, I like your perspective here. I think that it’s funny when you sort of say, you know, human medicine, you say, oh, these people are, are the worst. My idea, my idea is about human healthcare. You and I have talked about this before. We, we, this is one of the podcasts that we did was talking about being a patient and what, and what we sort of learned.
Human healthcare in this country is broken, in my mind. I love my general practice doctor. Her, she is, she is great. Like, I like her, I trust her. I’m so glad that I found her. I think that that’s probably the duality that we’re probably heading for. I think we can try to fight the good fight, and it’s worth it.
But ultimately, I think you framed it up really nicely. In my mind, I don’t have great feelings about human health care right now. But I do really, really like my general practice doctor, and I do listen to her, and I do trust her, and ask for her advice, and I expect that when I ask her things, she tells me the truth, and she helps me in the best way that she can.
And so anyway, I think that that’s, that may be That may be the future and kind of where we’re going. So anyway, Kelsey. Thank you for coming on and talking through this with me I really appreciate it. I really appreciate the opportunity Always just to kind of flesh ideas out with us with you and always love your thoughts on what’s going on online and just sort Of I don’t know on life in general.
So where can people find you online?
Kelsey Carpenter: I’m hiding in the depths of Instagram watching funny dog videos.
Dr. Andy Roark: Ha, ha, ha,
Kelsey Carpenter: No, I’m a Kelsey Beth Carpenter
Dr. Andy Roark: Send a self addressed stamped envelope to the P. O. Box.
Kelsey Carpenter: You can fax me at- No, I’m Kelsey Beth Carpenter. I’m mostly Instagram and a little bit on Facebook these days.
Dr. Andy Roark: You’re so old.
Kelsey Carpenter: I’m so old, but can I tell you real quick? My favorite thing on Facebook is this Facebook group. It’s huge It’s got thousands of members in it. It’s called the dull men’s club and it’s literally it’s not just for men It’s all people but it’s just
Dr. Andy Roark: That was not remotely where I thought you were going with
Kelsey Carpenter: It’s literally just people posting the most dull moments of their life that that make them so happy. So like someone posted the other day you guys I finally finished my chapstick And it’s like how often do you finish a chat a whole chapstick, you know, it is like what an accomplishment man. That’s really made my day It’s like that’s my
Dr. Andy Roark: The Dull Man’s Group.
Kelsey Carpenter: Anyways, Kelsey Beth Carpenter on facebook and instagram I’m pretty quiet on there these days, but i’m just kind of lurking in the background
Dr. Andy Roark: Alright, well, I, I know what I’m gonna go check out on Facebook, so. Anyway. Alright, thank you for being here. Guys, thanks for tuning in and listening. Take care of yourselves, everybody.
And that’s what I got for you guys.
Thank you for being here. Thanks to Kelsey Carpenter for coming along and being my co pilot on the episode. Guys, if you’re enjoying the podcast, please leave me a review wherever you get your podcasts. It’s how people find the show and it means a lot to me. So, anyway, thank you very, very much. You guys take care of yourselves.
I’ll talk to you later.