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Team Culture

The Technician is Here. The Doctor is Remote.

January 26, 2023 by Andy Roark DVM MS

Dr. Katie Cutter, co-founder of BoosterPet, joins Dr. Andy Roark to explain how her practices utilize in-person veterinary technicians and remote veterinarians to provide wellness care to pets. Cone Of Shame Veterinary Podcast · COS – 182 – The Technician Is Here. The Doctor Is Remote. You can also listen to this episode on Apple Podcasts,… Read More

Filed Under: Podcast Tagged With: Life With Clients, Medicine, Team Culture

More Vets, More Diversity, Fewer Men – Trends in Vet Schools

January 4, 2023 by Andy Roark DVM MS

Dr. Kate Boatright joins the podcast to discuss her recent article on veterinary school admissions and demographic trends. Cone Of Shame Veterinary Podcast · COS – 178 – More Vets, More Diversity, Fewer Men – Trends In Vet Schools You can also listen to this episode on Apple Podcasts, Google Podcasts, Amazon Music, Soundcloud, YouTube or wherever… Read More

Filed Under: Podcast Tagged With: Team Culture

The Art of Pricing Veterinary Medicine

December 28, 2022 by Andy Roark DVM MS

Fritz Wood, a renowned animal health consultant and advisor, joins Dr. Andy Roark to talk about pricing in veterinary medicine. Are increasing prices justified by inflationary pressures and rising costs of living? Do pet owners agree and/or accept this? What are the potential benefits and pitfalls of veterinary clinics raising prices? Should they do fewer… Read More

Filed Under: Podcast Tagged With: Life With Clients, Team Culture

Home On Time – Practice Responsibility for Staff Wellness

December 6, 2022 by Andy Roark DVM MS

Dr. Bob Lester, CMO of Wellhaven Pet Health, joins Dr. Andy Roark to discuss his recent article in Today’s Veterinary Business Magazine. The topic is “Home On Time (H.O.T.)” – prioritizing staff wellness and setting systems, tools and boundaries to get staff members out of the building on time. Cone Of Shame Veterinary Podcast ·… Read More

Filed Under: Podcast Tagged With: Team Culture, Wellness

Embezzlement in Veterinary Medicine

November 26, 2022 by Andy Roark DVM MS

Mira Johnson CPA, CVPM joins Dr. Andy Roark to discuss embezzlement in veterinary medicine. In an AAHA survey, 86% of respondents said employees had stolen from their clinic. Why does this happen so commonly in our industry? Who is responsible and what motivates the behavior? What can practices do about it? Cone Of Shame Veterinary… Read More

Filed Under: Podcast Tagged With: Team Culture

Saying “No” With a Smile & Keeping the Team Motivated – November Mailbag pt. 2

November 16, 2022 by Andy Roark DVM MS

Dr. Andy Roark takes more questions from the mailbag! Questions in this episode: How involved should associate veterinarians be with boarding in the clinic? Phone etiquette when trying to help non-clients on the phone who need assistance but they can’t be seen due to lack of appointment availability What are the best things to do… Read More

Filed Under: Podcast Tagged With: Life With Clients, Perspective, Team Culture, Wellness

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