Welcome to There, I Said It- a column where we give you, the reader, a chance to get something off your chest in an anonymous fashion. Be it embarrassing, frustrating, or just something you didn’t want to admit out loud, it still might make someone else having a bad day feel just a bit better. If you… Read More
Team Culture
How Can You Improve Mentorship in Your Clinic?
I don’t know about you, but my introduction to veterinary medicine was rough. I was thrown in, sink or swim. I was expected to know things that I hadn’t been taught. Training was not an option; you figured it out along the way. It’s true that being thrown into veterinary medicine gave me strength, perseverance,… Read More
Top 5 Ways Veterinarians Infuriate Front-Desk Staff
Working at the front desk of a veterinary hospital is already a hard job. Sometimes, veterinarians do things to make it even harder. In this video from DVM360.com, Dr. Roark gets real about the top 5 things vets do that drive the front desk crazy. 5. They don’t prepare clients for the bill. via GIPHY |… Read More
Are Veterinary Practices That Focus on Employee Satisfaction Misguided?
It might sound odd for a veterinarian who writes on how best to use consumer technology in veterinary practices to be talking about employee satisfaction, but it really isn’t. One of my favorite B-school professors said that the focus on information technology (IT) should be much more on the information than on the technology. Technology… Read More
The 4 Gifts of Veterinary Medicine
On your first day working with pets, you are given four gifts. Three are dogs; one is a sled. The three dogs are named Giving, Happiness, and Stability. The sled is called Life. Giving represents what we do to help pets or people without expecting repayment. This may involve time, labor, money, medications, or knowledge…. Read More
#ILookLikeASurgeon and the culture of judging female doctors
By: Kathryn A. Hughes MD “A good surgeon has the eye of an eagle, the heart of a lion, and the hand of a woman…”– 15th Century English Proverb #ILookLikeASurgeon, a new hashtag on Twitter and the movement it inspired, has resonated deeply with me. I look like a Surgeon. There is… Read More