Vicky Ograin, RVT, VTS (Nutrition), MBA tackles a challenge every new veterinarian faces: how do you earn trust, build confidence, and collaborate effectively when the technicians around you have far more real-world experience than you do? Dr. Andy Roark and Vicky share practical advice for creating strong doctor-technician partnerships, giving and receiving feedback, and building… Read More
Three Super-Judgy Things Vets Should Stop Saying (Maybe)
Dr. Kate Boatwright joins Dr. Andy Roark for a thoughtful (and surprisingly spicy) conversation about phrases veterinarians say all the time: “If you can’t afford the vet, don’t get the pet,” and “You can’t care more than the client does.” Together, they explore judgment in veterinary medicine, spectrum of care, financial realities, and what compassionate… Read More
Specialists Are Not the Future (and That’s a Good Thing)
Writing I’ve done recently about how we need more bold general practice veterinarians has gotten a lot of attention. One of the criticisms I’ve heard on the piece is that we can just look at human medicine to see that advanced procedures (like surgeries beyond castrations) are going to increasingly go to specialists, and thus… Read More
That’s Bad Advice
Dr. Sarah Boston, DVM, DVSc, DACVS-SA, joins Dr. Andy Roark for a hilarious and surprisingly thoughtful conversation about the worst advice they’ve heard in veterinary medicine. From “if you love what you do, you’ll never work a day in your life” to “just let them simmer” when clients are upset, they unpack the well-intentioned wisdom… Read More
Sometimes We Do a Very Good Job, and Things Go Badly
Sometimes we do a very good job, and things go badly. It’s important to realize outcomes are not as directly connected to our decisions as we tend to believe. Good decisions are a probability game. If you make excellent decisions in managing cases, talking with clients, spending time with loved ones, or fitting your hobbies… Read More
Are PIMS Still the Center of Your Practice?
Jon Ayers, former Chair and CEO of IDEXX, joins Dr. Andy Roark for a conversation that might completely change the way you think about veterinary PIMS, AI scribes, and the future of practice workflows. If you’ve ever felt frustrated by clunky software, disconnected systems, or the endless admin burden slowing your team down, this episode… Read More