A contractor doing work on my house called me on Sunday after spending Saturday night at the emergency vet clinic. The previous day, his dog ate a bag of rawhide treats and then, inhibitions thrown to the wind, a bunch of other stuff. He began retching and vomiting shortly thereafter. At the emergency clinic, radiographs… Read More
This Could Be the Last Time
One day you are going to watch your cat play like a kitten or your dog run with complete freedom for the very last time, and you won’t know it’s happening. What does that mean? My youngest daughter and I make fairly regular trips to Atlanta. Every time we go she mentions that she’ll have… Read More
Should Business Leaders Have Mandatory Clinic Time?
Dr. Josh Rosen (known online as D-O-G-T-O-R Josh) joins host Dr. Andy Roark to debate a provocative question: should veterinary operations leaders who come from outside medicine be required to complete a clinic-based onboarding before leading teams? They explore the tension between “medicine people” focused on individual patients and “operations people” focused on scale, and… Read More
HDYTT: The Atopic Dog – From Puppy to Senior
Dr. Charli Dong, DACVD, joins the podcast to tackle one of the most frustrating and common cases in practice: the itchy dog that just will not get better. If you have ever had a client convinced it is “just a food allergy” while their dog continues to suffer, this episode is your playbook. Dr. Dong… Read More
State of the Veterinary Front Desk
Dr. Andy Roark welcomes Caitlin Palmer (aka “the desk wench”), a veterinary receptionist at Southern Vet Clinic and a member of the President’s Advisory Board for the North American Association of Veterinary Receptionists (NAVR), to talk about the state of the front desk. They discuss how changing communication preferences and tools like AI may increase… Read More
I’m Devastated
The following thoughts I’d like to share with you contain themes surrounding mental health and self-harm. Please read with care. Yesterday I learned that someone I have worked with for years took her own life. This person was a veterinarian and a practice owner. She has been coming to Uncharted events for years, and gave… Read More