Veterinarians give pet owners a lot of advice in the exam room, but @juliadvm shared a story that will remind us that fashion tips don’t come with a DVM.

“(I was) using a bit of stockinette to make a ‘shirt’ on a small dog with a neck wound for a client.”

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“I said to the dog, ‘I know turtlenecks aren’t in fashion anymore. Nobody wears them, but you can pull it off.'”

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“(I) look up at the owner, & she’s in a red turtleneck. Oops!!”

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Danielle is a veterinary practice manager and the founder of SnoutSchool.com, a website dedicated to teaching veterinary hospitals to use social media effectively. You can get her 5 favorite social media tools here, or follow her on social media to see excessive photos of her Brussels Griffon. She’s @DanielleSnout on Snapchat, Instagram & Twitter.

Today I was doing what every technician does on a daily, if not hourly basis. I was expressing a patient’s anal glands. It’s not necessarily my favorite part of the job and it is far from glamorous. I actually went years in my career without doing it. Then I became licensed and decided I had to do it. Nine years later, I consider myself somewhat of an expert.

As I went to express this particular patients anal glands, the most dreaded scenario happened. The anal glands expressed on my face, and well everything else. The distance was impressive and it managed to not only get my face, but all over the nearest objects anywhere near the three-foot radius. Let’s just say I wasn’t thrilled. However, this disaster of a very simple procedure taught me a few things.

Keep your mouth closed.

There are many times in life when it seems ok to let your mouth run. Maybe you are discussing a medical case or even what movie you saw this weekend. Discussion is a good thing. But it has to be at an appropriate time. If involves gloves and water based lubricant, it is not the time. Focus on what you are doing and save the chit chat for times that you don’t have to be so focused. Keeping your mouth shut is a lesson that can be applied in several areas in life.  Feeling angry? Probably best to keep your mouth shut. Have something negative to say about someone or a situation? If your lips are firmly sealed, you may save yourself from spouting off some emotional nonsense you’ll regret. Think first and speak if truly necessary

Bad things happen but you have to follow through.

Things don’t always go as expected. Sometimes the most routine events, can take a sudden turn. In those situations you may want to run off screaming. In my case I wanted to rush over to the nearest eye wash station to decontaminate. But I had a job to do and I had to finish it. So I took a deep breath, (through my nose as I had learned from the first lesson) and I finished my job. I tuned out the laughter of my coworkers and did what I had to do. Why I haven’t received my badge of bravery yet, I am not sure. But it’s a good opportunity to remain resilient and set an example for others, even if it’s not pretty to look at.

Let others take care of you sometimes.

There may be times when you are feeling stressed out, overwhelmed or just down. In those times, when someone offers an act of kindness, accept it. Don’t be stubborn and don’t try to be a hero. It is ok to be vulnerable. When you have a bodily excretion on your face, it’s ok to let your coworker fumble to clean you up with a paper towel. When someone cares for you in the darkest of times, let it happen. Always appreciate gestures of kindness from those around you.

Laugh at yourself.

Sometimes some absolutely embarrassing things will happen unexpectedly. In situations that are less than ideal, it’s easy to blush beet red and find the nearest safe space. Don’t do it. Laugh at yourself. Laugh with those who are laughing at your circumstances and not necessarily your character. We all have pride, but it’s totally acceptable to laugh even if you want to die of embarrassment. It makes you stronger. It makes you take yourself less seriously. Above all it gives us the ability to maintain a sense of humor in the perceived “worst” of times.

Always have a backup plan.

If you find yourself in a situation that is less than ideal, have a backup plan. It never hurts to prepare for the worst and hope for the best in any situation. Whether you’re dealing with work or personal life issues, always have your next step in mind. That being said, I did not have a backup plan in this situation. This resulted in me being forced wear a maternity scrub to due to my lack of planning and inability to fit into a size small. Always have a backup plan and change of clothes. Because anal glands happen, but that doesn’t mean you can’t look fashionable afterwards.

Sharing this experience is mortifying for me. But I know that I have not ensured such an event alone. It happens all the time in vet med, just as many hiccups in on our plans will. What we do in these situations proves our true character. Hopefully these lessons will help you with your next bad day or anal gland expression gone awry. Maybe by reading this, you will be spared. But always, always keep your mouth closed.

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ABOUT THE AUTHOR

Jade is a licensed technician of 9 years who lives in Port Orchard, Washington. She enjoys emergency and critical cases, dentistry and creating a bond with her clients and team. During her off time she is busy keeping up with her two crazy Basenjis!

Taking your dog or cat on a plane? Here’s what you need to know before flying with pets.

What would your dog do during his or her first day in office? We asked the @DrAndyRoark Instagram followers. Here’s what they think their presidential pups would do:

1. “We will bring the brightest minds in veterinary medicine together to find a better way to take our temperature.” -@drjcrisman

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2. “Free veterinary care for all. If you like your vet, you can keep your vet!” – @zoncers

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3.”All leash laws are null and void.”- @dvmwen

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4. “An increase in squeaky toys per capita.” -@redheadvettech

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5. All car rides must end at the park.- @marilyntrue

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Danielle is a veterinary practice manager and the founder of SnoutSchool.com, a website dedicated to teaching veterinary hospitals to use social media effectively. You can get her 5 favorite social media tools here, or follow her on social media to see excessive photos of her Brussels Griffon. She’s @DanielleSnout on Snapchat, Instagram & Twitter.

Puppy breath? Cute. Puppy teeth? Serious Jaws status. In this episode of Ask Dr. Andy, Dr. Andy Roark explains how you can get your new pooch to stop biting.

Good communication skills are integral to successful veterinary appointments. Unfortunately, we all slip up and the say wrong thing sometimes. These veterinary professionals were willing to admit their mistakes on the @DrAndyRoark Instagram.

1. The most unnecessary introduction…

“I walk into the exam room with the owners [sic] dog and introduce myself as the doctor and introduce them to their own dog 😬.” -@hallendvm

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2. No offense!

“Client: ‘Tomorrow is my wedding anniversary. We’ve been married 30 years. My wife is an angel.’ Me: ‘Aww. Yeah, she must be.’ 😳” – @shrugaholic

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3. I just met you, but…

“I was trying to explain the discomfort of UTIs when, off-handedly, I asked my *new client,*[sic]  ‘Have you ever had a UTI?’ I’ll never forget the look on her face.” -@glika93

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Have you said something you shouldn’t have in the exam room?

Tell us in the comments below, and be sure to follow the @DrAndyRoark Instagram for your chance to be featured in a future post.

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Danielle is a veterinary practice manager and the founder of SnoutSchool.com, a website dedicated to teaching veterinary hospitals to use social media effectively. You can get her 5 favorite social media tools here, or follow her on social media to see excessive photos of her Brussels Griffon. She’s @DanielleSnout on Snapchat, Instagram & Twitter.