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Sometimes, Bad Things Happen. It’s Not Your Fault.

January 6, 2018 by Jennifer Shepherd, DVM

It happens all the time – the receptionist takes a phone call about a patient not doing well after surgery. Maybe they aren’t eating, maybe they chewed at their incision line, maybe they need more pain medications. Regardless of what the issue is, I always get that sinking feeling in my gut: What did I… Read More

Filed Under: Blog Tagged With: Care, Life With Clients

A Resolution for Pet Owners: Tell Me What I Did Wrong

January 2, 2018 by Ryan Llera, DVM

It’s that time of year where everyone makes resolutions to do something better or differently over the next year. Read More

Filed Under: Blog Tagged With: Life With Clients

Dr. Andy’s New Year’s Insta-Resolution

December 27, 2017 by Andy Roark DVM MS

Let’s be honest. Most of us are unconvinced that social media has made the world a better place. Read More

Filed Under: Blog Tagged With: Perspective

The Main Way Clients Fail Their Pets

December 26, 2017 by Nicole Palumbo, DVM

Compliance sounds like such a simple word, but unfortunately, that is all that stands between successfully managed pets versus a failure. A veterinarian is just an advocate for your pet. You are the one who is fully in charge of your pet’s life and treatment. One of the most frustrating things that a veterinarian deals… Read More

Filed Under: Blog Tagged With: Life With Clients, Perspective

Why Front Desk Staff Are the Unsung Heroes of Vet Med

December 19, 2017 by Tosha Zimmerman

Imagine walking into an animal hospital without someone at the front desk to greet you. Read More

Filed Under: Blog Tagged With: Team Culture

Why I Support Pet Owners Who Drop Their Pets Off for Euthanasia

December 12, 2017 by Cherie Buisson, DVM, CHPV

If there’s one thing I’ve learned being in hospice practice it’s that every grief journey is different. Read More

Filed Under: Blog Tagged With: Care, Euthanasia

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