Dr. Doug Mader joins Dr. Andy Roark to talk about his new book, The Vet at Noah’s Ark: Stories of Survival from an Inner-City Animal Hospital. They discuss Dr. Mader’s career in inner-city LA during and immediately after the Rodney King trial in the early 1990s, Dr. Mader’s evolution as both writer and veterinarian, and Dr. Mader’s view of where veterinary medicine is going in the future. Read More
Life With Clients
When Veterinary Clinics Get Cancelled
What’s it like to have your clinic torn apart online? When thousands of phone calls roll in telling you that you’re awful, what impact does that have on the staff and how do you handle it? Do you respond? What if that just makes things worse? Read More
How Burnt Hills Veterinary Hospital Started Home Delivery for Diets
*** This episode is made possible ad-free by Purina ProPlan VetDirect*** Have you started home delivery of therapeutic diets yet? In this episode, Dr. Matt Duemler tells the story of how and why Burnt Hills Veterinary Hospital took up home delivery. He talks about how he discussed it with the staff to get them on-board,… Read More
New Veterinary Business Models to Keep Pet Care Affordable
Dr. Bob Lester believes owning pets shouldn’t be a luxury that few people can afford. The veterinary profession needs to think creatively about how to keep medicine accessible to pet owners across socioeconomic groups. In this episode, Dr. Lester joins Dr. Andy Roark to discuss his recent article which outlines 15 new business models our profession might approach to help pets get the care they need. Read More
The $45,000 Cat and How We Should Talk About the Cost of Owning Pets
A new survey from Synchrony (Parent Company of CareCredit & Pets Best Pet Insurance) indicates that the lifetime cost of care ranges from $20K-$55K for dogs and $15K-$45K for cats! Also, most pet owners have no idea that this is the case. 4 our of 5 pet owners will face unexpected veterinary bills. What does… Read More
With Shelters Clearing Out, We Need to Talk About Pet Insurance
There’s an ongoing trend in the pet adoption space that started when Hurricane Katrina occurred and so many pets were left homeless: the southern states continually have a large surplus of shelter animals — often pit bulls and pit bull-type breeds — and the northern states have high adoption rates. Read More