Economist Matt Salois, Ph.D. joins Dr. Andy Roark to discuss the driving economic forces in the veterinary profession today. They discuss the impact of corporatization across the profession, how private equity is changing the way practices operate, and how buying practices at ridiculously high prices is supposed to pay off in profits. They also discuss… Read More
Life With Clients
Is It Worth Being Online Anymore? Reputation Management Post-Pandemic
Bill Schroeder joins Dr. Andy Roark to discuss how digital marketing for veterinarians has changed in recent years. They debate the value of spending time and energy online as a veterinary practice, and then discuss strategies for responding to negative online reviews and building a rock-solid online reputation. Cone Of Shame Veterinary Podcast · COS… Read More
The Vet At Noah’s Ark: Stories of Survival from an Inner-City Animal Hospital
Dr. Doug Mader joins Dr. Andy Roark to talk about his new book, The Vet at Noah’s Ark: Stories of Survival from an Inner-City Animal Hospital. They discuss Dr. Mader’s career in inner-city LA during and immediately after the Rodney King trial in the early 1990s, Dr. Mader’s evolution as both writer and veterinarian, and Dr. Mader’s view of where veterinary medicine is going in the future. Read More
When Veterinary Clinics Get Cancelled
What’s it like to have your clinic torn apart online? When thousands of phone calls roll in telling you that you’re awful, what impact does that have on the staff and how do you handle it? Do you respond? What if that just makes things worse? Read More
How Burnt Hills Veterinary Hospital Started Home Delivery for Diets
*** This episode is made possible ad-free by Purina ProPlan VetDirect*** Have you started home delivery of therapeutic diets yet? In this episode, Dr. Matt Duemler tells the story of how and why Burnt Hills Veterinary Hospital took up home delivery. He talks about how he discussed it with the staff to get them on-board,… Read More
New Veterinary Business Models to Keep Pet Care Affordable
Dr. Bob Lester believes owning pets shouldn’t be a luxury that few people can afford. The veterinary profession needs to think creatively about how to keep medicine accessible to pet owners across socioeconomic groups. In this episode, Dr. Lester joins Dr. Andy Roark to discuss his recent article which outlines 15 new business models our profession might approach to help pets get the care they need. Read More