Neurologist Dr. Sean Sanders joins the podcast to talk about what a re-division of labor among general practice veterinarians, specialists and support staff might look like. Is it possible for us to improve affordability and access to care by giving more wellness care to technicians and supporting general practice veterinarians in taking back a variety… Read More
Team Culture
The Well-Leveraged Technician – How Do Practices Actually Get There?
Ken Yagi, MS, RVT, VTS (ECC), (SAIM) joins Dr. Andy Roark to talk about how practices actually go through the process of increasing their delegation to and utilization of technicians. Cone Of Shame Veterinary Podcast · COS – 198 – The Well – Leveraged Technician – How Do Practices Actually Get There? You can also… Read More
What Happens in a Veterinary Board Complaint?
Dr. Beth Venit, Chief Veterinary Officer at the American Association of Veterinary State Boards, joins the podcast to discuss veterinary board complaints in the United States and Canada. Dr. Venit explains how board complaints are made, processed and communicated to doctors and technicians. She talks about what to expect at State Board hearings, and what… Read More
Do You Dine Out For The Food, Or The Experience?
When you go to a restaurant, what do you really want? Do you want amazing food, or do you want an amazing experience? For most of us, we are looking for the latter. At first blush, eating out seems to be all about the food. It’s not hard to think of fine dining and imagine… Read More
How AI will Change Vet Med in the Next 5 Years
Dr. Adam Little joins Dr. Andy Roark to discuss what the recent launch of powerful AI tools like ChatGPT will mean for veterinary medicine in the next 5 years. They discuss how AI will impact communication with pet owners, customer service, building practice systems and protocols, and making accurate diagnoses. Cone Of Shame Veterinary Podcast… Read More
Making Practice Easier with Automation
Mira Johnson CVPM CPA joins Dr. Andy Roark to talk about opportunities many veterinary practices are missing to lighten their load and speed up their work through automation. In this episode, Mira discusses the benefits of decreasing human interaction in systems that are repeated (or simply are not enjoyable). She talks about identifying bottlenecks in… Read More