I know I’m not the only person who enjoyed practice back in 2020. That was when pet owners were being seen curbside, and vet medical teams were powering through appointments with pit crew-level efficiency. Seeing pets that way was, for us veterinarians, extremely convenient. It allowed us to stay in one spot, do our work… Read More
The Well-Leveraged Technician – How Do Practices Actually Get There?
Ken Yagi, MS, RVT, VTS (ECC), (SAIM) joins Dr. Andy Roark to talk about how practices actually go through the process of increasing their delegation to and utilization of technicians. Cone Of Shame Veterinary Podcast · COS – 198 – The Well – Leveraged Technician – How Do Practices Actually Get There? You can also… Read More
What Happens in a Veterinary Board Complaint?
Dr. Beth Venit, Chief Veterinary Officer at the American Association of Veterinary State Boards, joins the podcast to discuss veterinary board complaints in the United States and Canada. Dr. Venit explains how board complaints are made, processed and communicated to doctors and technicians. She talks about what to expect at State Board hearings, and what… Read More
Do You Dine Out For The Food, Or The Experience?
When you go to a restaurant, what do you really want? Do you want amazing food, or do you want an amazing experience? For most of us, we are looking for the latter. At first blush, eating out seems to be all about the food. It’s not hard to think of fine dining and imagine… Read More
If You Need Help, Go To A Vet Clinic
Last weekend I met a veterinarian from Brevard, NC. She used to own a clinic there, and one day a veterinarian from New Jersey walked into it. He said that he had always taught his children that if they were ever in a place they didn’t know and needed help, they should find a veterinary… Read More
Managing The Negativity Of Others
Regardless of where you go, 3-5% of people are having a hard time. They’re angry, distracted, confused, self-centered, hangry, misinformed, or otherwise failing to shine as a beacon of happiness or organization. I bet you’ve even been one of these people at some point. I know I have. The problem is that these 3-5% of… Read More