Dr. Andy Roark does the FIRST EVER Live-Stream episode of the Cone of Shame. This episode was streamed into the Uncharted Veterinary Community and features a Q&A session. Questions in this episode: I’m overwhelmed. Do you recommend I just cut back hours and turn people away? How do you tell an employee she/he has a… Read More
Team Culture
The Pumpkin Spice Approach To Vet Care
I’m going to admit it right here: I’m a Pumpkin Spice Guy. Even more, I’m a Fall Season Guy. I love the changing leaves, the crisp air, the outdoor activities, and a good cozy sweater after a humid South Carolina Summer. It makes me happy to smell cinnamon and sandalwood when walking into a store,… Read More
The Hard Thing About Appreciation
Showing appreciation should be simple. We’re acknowledging or recognizing someone for something good they did or that we enjoyed. What’s so hard about that? Well, it’s not really the act of showing appreciation that can be a challenge, it’s how we go about it to make sure that person really hears us. Now, you might… Read More
Private Equity, Rising Wages & Affordable Care – Understanding Modern Veterinary Economics
Economist Matt Salois, Ph.D. joins Dr. Andy Roark to discuss the driving economic forces in the veterinary profession today. They discuss the impact of corporatization across the profession, how private equity is changing the way practices operate, and how buying practices at ridiculously high prices is supposed to pay off in profits. They also discuss… Read More
Leaders Should NOT Eat Last – Hungry and Burned Out is Not How We Thrive
Dr. Michael Miller joins the podcast to talk about the downside of leaders eating last. He and Dr. Andy Roark discuss what happens when servant leadership turns to martydom, signs that practice leaders are “giving” in an unhealthy way, and what to do about it. This episode is perfect for anyone who is pouring their… Read More
When Veterinary Clinics Get Cancelled
What’s it like to have your clinic torn apart online? When thousands of phone calls roll in telling you that you’re awful, what impact does that have on the staff and how do you handle it? Do you respond? What if that just makes things worse? Read More